KARISHMA SOHORYE
Canning Vale,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Kitchen Hand
Varsity
02.2024 - Current
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Polyvalent
Fish & Chips
10.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Mise en place
- Wrapping
Waitress
Pagoda Resort & Spa
- Cleaned tables, removed dirty dishes, and replaced table linens
- Replenished clean linens, glassware, silverware, and dishes
- Cleaned and polished furniture, shelves, walls, and equipment
- Stocked refrigerators with bottled beer and wines
- Take orders from and serve food and beverages to patrons
- Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly
- Answer questions about the menu and make recommendations when appropriate or requested
- Assist a team of hosts and hostesses by greeting, seating, and thanking customers.
Team Leader Coffee Specialist
Nespresso, Scott and Co ltd
11.2016 - 06.2023
- Welcome customers with professional manner according to Nespresso Guidelines
- Served customers and followed outlined steps of service
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor
- Identified issues, analyzed information and provided solutions to problems
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment
- Receiving payments, issuing receipts and Vat invoices
- Daily sales banking
- The opening and closing of the outlet.
GYM Hostess
Club Med Albion
06.2016 - 07.2016
- Registering prospective members
- Guiding the new member
- Providing information on classes and availability.
Senior Supervisor
lakaz la pain Restaurant
06.2013 - 06.2016
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements
- Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability
- Assess problems and conflicts and resolved independently
- Evaluated employee performance and coached and trained to improve weak areas
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Computer Operator
SAIM LTD
01.2013 - 05.2013
- Input Data Operator
Secretary
Ramphul Associate
- Answering calls, taking messages and handling correspondence
- Maintaining diaries and arranging appointments
- Typing, preparing and collating reports
- Coordinating mail-shots and similar publicity tasks
Education
Certificate III in cookery & patisserie -
Global College
176 Wellington Street, East PerthCertificate IV - Currently -
Global College
176 Wellington Street, East PerthHigh School Certificate -
Skills
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Office Equipment Operation
- Confidentiality and Data Protection
- Cash Drawer Management
- Customer Relations
- Sales expertise
Languages
French
Full Professional
English
Professional Working
Hindi
Professional Working
Timeline
Kitchen Hand
Varsity
02.2024 - Current
Polyvalent
Fish & Chips
10.2023 - Current
Team Leader Coffee Specialist
Nespresso, Scott and Co ltd
11.2016 - 06.2023
GYM Hostess
Club Med Albion
06.2016 - 07.2016
Senior Supervisor
lakaz la pain Restaurant
06.2013 - 06.2016
Computer Operator
SAIM LTD
01.2013 - 05.2013
Waitress
Pagoda Resort & Spa
Secretary
Ramphul Associate
Certificate III in cookery & patisserie -
Global College
Certificate IV - Currently -
Global College
High School Certificate -
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