Kariss Thomas
Cameron Park,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bartender
Honeysuckle Hotel
Newcastle
01.2024 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
Allsortz Cleaning Services
Sharee Poloczek
Newcastle
09.2021 - Current
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Banjos Sales Manager
Eddy Carey
Glendale
10.2019 - 09.2021
- Increased sales through innovative product development and effective merchandising strategies.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Got my banjos coffee certificate
Yogurtland
Nicole Sanderson
Glendale
11.2017 - 12.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
Glendale High School
Glendale, NSW12.2020
Skills
- Organizational Skills
- Active Listening
- Calm Under Pressure
- Excellent Communication
- Dependable and responsible
- Fast learner
Qualifications
RSA- responsible service of alcohol
References
Tyron Fofogaolevai - 0412693795 Opsmanager@tworavenssolution.com.au
Steve Taylor - 0404462191
Timeline
Bartender
Honeysuckle Hotel
01.2024 - Current
Allsortz Cleaning Services
Sharee Poloczek
09.2021 - Current
Banjos Sales Manager
Eddy Carey
10.2019 - 09.2021
Yogurtland
Nicole Sanderson
11.2017 - 12.2019
Glendale High School