Karissa Evans
Operations & Sales Manager
Mandurah ,Western Australia
Summary
Highly motivated Sales & Operations Manager with extensive customer service and account management experience.
Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
Operations & Sales Manager
Southern Cross Austereo
02.2020 - Current
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Prepared sales presentations for clients showing success and credibility of products.
- Organized large scale promotional events and interacted with community to increase sales volume.
- Built relationships with customers and community to establish long-term business growth.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Store Manager
Telstra Shop
02.2014 - 02.2020
- Consistently achieved established KPI for company, through teamwork and focus on customers.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Skills
- Team Recruiting and Onboarding
- Advertising Campaigns
- Digital Sales
- Sales and Marketing
- Sales Statistics Analysis
- Salesforce Administration
- Quarterly Forecasting
- Station Management
- Business Development and Planning
- Large-Scale Events Planning
- Promotional Events
- Awareness Programs
- Accomplished Manager
- Achieving Deadlines
- First Aid/CPR
- Public Speaking
Timeline
Operations & Sales Manager
Southern Cross Austereo
02.2020 - Current
Store Manager
Telstra Shop
02.2014 - 02.2020
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