Karl Mosby

• Streamlined operations for increased efficiency by identifying areas of improvement and implementing necessary changes.
• Fostered an inclusive environment that valued diversity of thought, experience, and background among team members.
• Utilized technology tools effectively to automate tasks where appropriate, freeing up time for higher-value activities.
• Developed innovative solutions to complex problems through creative problem-solving techniques and cross-functional collaboration.
• Mentored junior staff members to support their professional development and encourage career progression.
• Negotiated contracts with vendors, securing favourable terms that benefitted the organization's bottom line.
• Maintained up-to-date knowledge of industry trends and competitors'' offerings, ensuring strategic advantage in the market.
• Evaluated program effectiveness using quantitative and qualitative data analysis, informing future strategy decisions.
• Managed budgets effectively, ensuring optimal allocation of resources for maximum impact.
• Led change management initiatives to help employees adapt successfully to new processes or organizational structures.
• Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service consistently.
• Contributed expertise in strategic planning sessions at the executive level leading to well-informed decision making.
• Enhanced team collaboration by implementing effective communication strategies and regular meetings.
• Set ambitious yet achievable targets for the department which resulted in consistent year-over-year improvements in key performance indicators.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Developed detailed plans based on broad guidance and direction.
• Launched quality assurance practices for each phase of development
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.

• Managed a diverse team of translators, ensuring consistent communication and adherence to project deadlines.
• Assisted in the recruitment and selection of qualified translators, helping build a strong team of professionals.
• Developed strong relationships with international clients, fostering trust and repeat business opportunities.
• Ensured compliance with industry standards and best practices by keeping informed of the latest trends and developments in the translation field.
• Increased overall project success by providing ongoing feedback to translators and addressing any issues promptly.
• Negotiated contracts with freelance translators, securing competitive rates while maintaining high-quality work standards.
• Resolved conflicts between translators or other team members effectively, maintaining a positive work environment.
• Implemented translation management software, simplifying the coordination process and improving productivity.
• Established clear guidelines for translator assignments based on expertise, maximizing the quality of translated texts.
• Optimized internal processes by regularly reviewing existing systems and suggesting improvements where necessary.
• Coordinated multi-language projects, effectively delegating tasks among translators for timely completion.
• Organized professional development workshops for staff, enhancing their skills and knowledge within the field of translation.
• Maintained accurate records of all translation projects, tracking progress and updating stakeholders as needed.
• Reviewed final work to spot and correct errors in punctuation, grammar and translation.
• Researched cultural etiquette and specific use of slang words.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

• Creative and Restricted Access ministry within Asia
• Optimized resource allocation by assessing project requirements and assigning appropriate resources and funding.
• Successfully managed tight and challenging deadlines by skillfully balancing limited timeframes against available human capital while still achieving quality results.
• Implemented secure resource management software to centralize information and improve overall visibility into project progress.
• Reduced project delays by proactively identifying potential bottlenecks in resource availability and addressing them promptly.
• Maintained detailed records of all allocated resources, facilitating accurate reporting and forecasting for future projects.
• Conducted regular reviews of ongoing projects, identifying areas where additional resources were required or could be reallocated for greater efficiency.
• Negotiated contracts with external vendors to secure necessary resources at competitive rates.
• Liaised with finance departments to align budget allocations with resource planning.
• Reduced operational costs by negotiating favourable terms with suppliers.
• Improved project outcomes with meticulous tracking and management of resources.
• Promoted transparency in resource usage by creating detailed reports for project stakeholders.

• Tasked by New Tribes Mission of Thailand with developing and integrating a new culture and language acquisition program in a Thai context, I took this opportunity to learn the language at the same time.

• I developed and taught a new Culture and Language Acquisition curriculum as part of an international team within New Tribes Mission. I also collaborated with other missionaries to strategise, plan, and execute dynamic and necessary adjustments to missionary training throughout various regions worldwide.
• I took on the position of Principle of the new training centre.

• Prepared and delivered mission-related presentations and daily classes to missionary candidates. I taught misology, cross-cultural studies, cultural investigation, and learning tools. I also assessed candidates' strengths, aptitude, and suitability for a career with New Tribes Mission. In addition, I facilitated spiritual growth among candidates by leading daily study and discussion groups.
• I also trained new potential missionaries on effectively sharing the Word of God in previously unreached communities.

I learned both the trade language of PNG and the tribal language of the people we lived with. I built lasting relationships with community members through genuine empathy, compassion, and active listening skills. I developed effective communication skills by interacting with diverse populations in various settings. I established trust within the community through regular engagement and consistent support. I enhanced cultural understanding by learning local customs and incorporating them into daily interactions. I built strong relationships with local leaders and promoted collaborative community projects. I also supported educational advancement by creating a phonemic writing system.

• Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
• Mentored junior underwriters, fostering their professional growth and enhancing team performance.
• Streamlined underwriting processes for increased efficiency and faster turnaround times.
• Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
• Effectively managed high-risk accounts by monitoring performance metrics and implementing timely corrective actions as needed.
• Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
• Provided expert advice on policy wording and endorsements, ensuring clarity in documentation for both clients and staff members.
• Made decisions on acceptance, rejection, or modification of business proposals.
• Focused on maintaining profitable business segment for company.
• Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
• Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.
• Controlled loss by assessing risk, conducting system analysis, and recommending policy solutions.
• Documented underwriting decisions and provided evidence of compliance with applicable regulations.
• Made approval and denial recommendations by determining accurate risk levels.
• Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
• Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.
• Collaborated with other professionals to develop innovative underwriting solutions.
• Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
• Evaluated applications to determine insurance coverage and appropriate risk classifications.
• Studied insurance industry changes, remaining up-to-date with latest trends and protocols.

• Made approval and denial recommendations by determining accurate risk levels.
• Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
• Documented underwriting decisions and provided evidence of compliance with applicable regulations.