Summary
Overview
Work History
Education
Skills
Personal Detail
Timeline
Generic

Karl Ramones

Chippendale,NSW

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Highly-qualified Housekeeping Supervisor. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.



Overview

6
6
years of professional experience

Work History

Pick & Pack

UGG Australia
11.2023 - 01.2024
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Kept accurate records of picked items to assist in inventory control and tracking.
  • Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.

Housekeeping Supervisor

Mercure
01.2022 - 11.2023

Housekeeping :

  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Ensured a healthy environment for guests by adhering to strict sanitation standards in all cleaning tasks.
  • Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.

Public Area Attendant :

  • Enhanced guest satisfaction by maintaining cleanliness and organization in all public areas.
  • Reduced health and safety risks by promptly addressing spills, debris, and other hazards in high-traffic areas.
  • Supported hotel staff efficiency with timely cleaning of meeting rooms, lobbies, and restrooms.
  • Preserved a welcoming atmosphere for guests by regularly dusting, vacuuming, and polishing surfaces in shared spaces.
  • Contributed to positive guest feedback through diligent attention to detail in restroom sanitation procedures.
  • Collaborated effectively with fellow Public Area Cleaners to maintain the cleanliness of multiple venues within tight schedules.

Houseman :

  • Streamlined room preparation process, ensuring timely turnovers for incoming guests.
  • Maintained inventory of cleaning supplies and linens, ensuring adequate stock levels for uninterrupted service.
  • Provided support to laundry operations, ensuring fresh linens were available as needed.
  • Handled special requests from guests, such as additional amenities or specific room arrangements, enhancing their overall experience.

Housekeeping Supervisor :

  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Responded to guest requests for assistance, toiletries, and personal care items.

Machine Operator

Dashing Group
01.2021 - 01.2022
  • Enhanced printing quality by calibrating and maintaining machinery to ensure optimal performance.
  • Reduced downtime for repairs by conducting regular maintenance on printing machines.
  • Increased efficiency with troubleshooting and resolving mechanical issues quickly, minimizing production delays.
  • Improved print job turnaround times by effectively prioritizing tasks and managing workflow.
  • Assisted in reducing waste materials by monitoring ink usage and adjusting machine settings accordingly.
  • Collaborated with team members to maintain a safe and productive work environment, adhering to safety protocols at all times.

Process Worker

Macadamia Factory
01.2018 - 01.2019
  • Improved production efficiency by closely monitoring and adjusting machine settings as needed.
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Assisted in quality control efforts, ensuring all products met strict company standards before shipment.

Education

Nueva Ecija University of Science and Technology
01.2022

Skills

  • Health and Safety
  • Problem Solving
  • Attention to Detail
  • Quality Control
  • Staff Training
  • Team Leadership
  • Machinery Operation
  • Equipment Monitoring
  • Shipment Preparation
  • Product Packaging

Personal Detail

Karl Ramones, 05/27/98, Filipino, 52 Regent St, Chippendale, NSW, 2008, 0434632899, karlramones6@gmail.com

Timeline

Pick & Pack

UGG Australia
11.2023 - 01.2024

Housekeeping Supervisor

Mercure
01.2022 - 11.2023

Machine Operator

Dashing Group
01.2021 - 01.2022

Process Worker

Macadamia Factory
01.2018 - 01.2019

Nueva Ecija University of Science and Technology
Karl Ramones