Karla Abuderaa
Brisbane,QLD
Summary
Driven professional with a robust background at Chempro Chemists, excelling in roles that demand meticulous attention to detail and superior customer service. Proven track record in enhancing pharmacy operations and financial reporting efficiency, demonstrating expertise in multitasking and organization. Achieved significant improvements in workflow and customer satisfaction, leveraging skills in medication dispensing and financial documentation.
Overview
2
2
years of professional experience
Work History
Technician
Chempro Chemists
Redcliffe, QLD
07.2023 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Accounting Assistant
Chempro Chemists
Redcliffe, QLD
07.2023 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
Pharmacy Assistant
Chempro Chemists
Redcliffe, QLD
06.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Pharmacy Assistant
Day And Night Chemist
Kallangur QLD
09.2022 - 12.2023
- Mainly doing packing for medication and sort them out
- making changes on medications that we receive from hospitals
- Preparing delivery sheets
- dispensing DD medications
Education
Associate of Science - Pharmacy
Queensland University of Technology
Brisbane, QLD04.2022
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Languages
Arabic
Native or Bilingual
Timeline
Technician
Chempro Chemists
07.2023 - Current
Accounting Assistant
Chempro Chemists
07.2023 - Current
Pharmacy Assistant
Chempro Chemists
06.2023 - Current
Pharmacy Assistant
Day And Night Chemist
09.2022 - 12.2023
Associate of Science - Pharmacy
Queensland University of Technology