Karla Coleman
Perth,Australia
Summary
Highly adaptable professional with a naturally optimistic, and resilient approach. Thrives in team settings while also being capable of autonomous work. Possesses a proven track record of making critical decisions under pressure, leading to advancement in roles of increased responsibility. Comfortable in roles with less responsibility, bringing a wealth of experience, and a balanced perspective.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Specialist Security Operations & Projects
Gold Corporation, The Perth Mint
Perth, Australia
01.2018 - Current
- Coordinated operational requirements across all Perth Mint sites to ensure efficiency and compliance.
- Maintenance and management of Security Management Systems in control rooms.
- Performance Management in compliance with Perth Airport Known Consignor requirements.
- Maintain Security screening infrastructure at checkpoints across all sites e.g. Xray screening systems, HHMD Wands and Ionscan 600 narcotics and explosive detection devices.
- Radiation Safety license holder under Radiation Safety Act 1975.
- Development of training competency structures and oversee training program implementation for all Perth Mint Sites.
- Own key stakeholder relationships & engagement critical to business.
- Stakeholder engagement with internal business units conducting risk assessments and training with employees.
- Stakeholder engagement with external government agencies and police agencies.
- Support audit processes and activities of Home Affairs across Perth Mint Sites.
- Subject Matter Expert for internal investigations requiring Security Management Systems & Screening infrastructure records.
- Conducted complex investigations involving e.g., fraud, personnel threats, people management in collaboration with people and culture, internal compliance breaches, utilizing advanced investigative techniques and methodologies.
- Collaborated with law enforcement agencies to support criminal investigations, ensuring evidence integrity and compliance with legal protocols leading to convictions.
- Led the development and implementation of Operational Threat Prevention (OTP) strategies, identifying vulnerabilities and mitigating risks in areas highlighted within investigations.
- Drafted detailed investigative reports and recommendations that informed executive decision-making and contributed to successful resolutions of critical incidents.
- Spearheaded cross-departmental initiatives to enhance security protocols, reducing incident occurrences.
- Maintained a high standard of discretion and confidentiality while managing sensitive information in high-pressure environments.
- Procurement, navigate procurement processes throughout project execution.
- Contractor Management of contractors across all projects at different stages of the project lifecycle.
- Project Management of Security projects, such as: Security Management System Upgrade (access control) Complete transition of new system and hardware - across multiple sites, Physical access upgrade Installation of turnstiles & Speed gates to prevent tailgating across multiple sites, Geutuebruck Software Upgrade Full Upgrade of software versions across multiple control rooms, Metal Free Project - Perth Mint Refinery Introduction to full metal free requirements at checkpoints at Perth Mint Refinery site inline with East Perth site requirements.
Security Event Manager
Serenity Risk Solutions (Corporate Security Australia)
, Australia
01.2015 - Current
- Promotion and protection of company's reputation by brand building, public communications, developing media relation strategies and developing promotions and initiatives.
- Liaise with clients, emergency services and other event services.
- Risk management, client meetings and consultations.
- Portfolio of clients and events: South Perth foreshore - Australia Day Events, Kelmscott Agriculture show, Kalamunda Agriculture show, Canning Annual Show, West Perth Football club events - Venue West, Bendat Basketball Stadium - Venue West, HBF stadium events - Venue West, Roe 8 Project - Protests.
- First Aid Coordinator/Responder Emergency Scene Coordination.
- First aid emergency response.
- Scene management.
- Incident reporting.
- Risk management.
- Debriefing following major incidents.
- Emergency Operation Command Centre/ Control Room Operations/ Communications officer.
- Specialist in monitoring surveillance and radio communications.
- Coordination of emergencies with police, ambulance, and event services.
- Security Management System management and operation.
- Security Canine Dog Handler Training canine in basic handing techniques & condition training.
Acting Group Manager, Security (General Manager)
Gold Corporation, The Perth Mint
Perth, Australia
04.2022 - 06.2022
- Managing security risks associated with Perth Mint assets including 6.5 bullion in precious metal.
- Managing operational security teams across multiple sites and external security provider.
- Procurement activities.
- Identify, design, and implement a highly secure and effective security control framework.
- Investigate breaches.
- Collaborate and engage with internal and external stakeholders and business units on matters related to security surrounding governance, financial crime, and anti-money laundering.
- Liaise with law enforcement and regulatory agencies Australia based and overseas with enquiries relevant to the operations of the Perth Mint e.g. Home Affairs, Gold Stealing detection unit, Federal Bureau of intelligence and federal Police.
- Maintain compliance surrounding Known Consignor agreement with Perth Airport.
Aviation Protection Officer & 2IC
ISS World Perth Airport
Perth, Australia
01.2014 - 12.2018
- Personnel/Security staff management.
- Passenger Management.
- Organize breaks.
- Obtaining passenger count from screening devices.
- Coordinating staff in emergency e.g. Fire Alarms.
- Shift reports.
- Liaise with external agencies e.g. PAPL, Federal Police and Serco.
- Screening Operations e.g. Body Scanner/Wanding/Walkthrough/ETD.
- Passenger Emergency Management.
- Navigating Disgruntled and hostile passengers.
- Management of Prohibited Items.
Education
Cert IV in Health Care (Ambulance) - Medical
St John Ambulance
Perth, WA04-2026
Certificate IV in Training And Assessment TAE40122 - Education
Master's in Education
Perth, WA03-2025
AVO0004 Conduct Frisk Search of Persons - Aviation Transportation Security
Core Training
Perth, WA08-2024
CPPSEC3130 Conduct Security Screening Using Hand-held Metal Detector - Aviation Transport Security
Core Training
Perth, WA08-2024
Project Management Qualification - Applied Project Management
AIM WA
Perth, WA01-2023
Occupational First Aid - Medical
St John Ambulance
Perth, WA03-2022
Certificate III Security Operations, Canine Security Elective - Security
Micon Training Services
Perth, WA04-2018
Cert II in Security Operations and Crowd Contol - Security
Sig Training Academy
Perth, WA12-2014
Certificate IV Risk Analysis - Risk Management
Core Training
Perth, WASkills
- Security management systems
- Control room operations
- Integriti software
- Geutebruck technology
- Checkpoint screening systems
- Ionscan 600 detection
- Smith's detection X-ray system
- Rapiscan X-ray system
- Walk-through metal detection
- Hand-held metal detectors (HHMD)
- Body scanning technology
- Safe and Bank-grade vault management
- Small, medium, and large safes
- Analytical thinking
- Root-cause analysis
- Stakeholder engagement
- Project management
- Risk analysis
- Emergency management
- Regulatory compliance
- Schematics interpretation
- Problem-solving aptitude
- Audit reporting
- Cross-functional team leadership
- Data analysis
Accomplishments
- 2024 Perth Mint's Australia's Quarterly Award and Annual Award winner for Integrity on Internal and External Investigations.
- Reconciliation Action Plan Committee, assisted in the writing, design, and implementation of the first RAP plan for Perth Mint Australia, 05/01/20 - 12/31/21
- Yabu Moort Committee, nominated Yabu Moort Reconciliation Champion, awarded for implementing Kevin Bynder's art on new access identification cards as part of the Security Management Project
- St. John's Ambulance - Event health services volunteer, Event health services - ambulance driver, 01/01/2019 - 12/31/2021
Certification
- Appointed by CEO Jason Waters as Radiation Safety Officer for Perth Mint Australia's Security Screening Equipment.
References
References available upon request.
Timeline
Acting Group Manager, Security (General Manager)
Gold Corporation, The Perth Mint
04.2022 - 06.2022
Specialist Security Operations & Projects
Gold Corporation, The Perth Mint
01.2018 - Current
Security Event Manager
Serenity Risk Solutions (Corporate Security Australia)
01.2015 - Current
Aviation Protection Officer & 2IC
ISS World Perth Airport
01.2014 - 12.2018
Cert IV in Health Care (Ambulance) - Medical
St John Ambulance
Certificate IV in Training And Assessment TAE40122 - Education
Master's in Education
AVO0004 Conduct Frisk Search of Persons - Aviation Transportation Security
Core Training
CPPSEC3130 Conduct Security Screening Using Hand-held Metal Detector - Aviation Transport Security
Core Training
Project Management Qualification - Applied Project Management
AIM WA
Occupational First Aid - Medical
St John Ambulance
Certificate III Security Operations, Canine Security Elective - Security
Micon Training Services
Cert II in Security Operations and Crowd Contol - Security
Sig Training Academy
Certificate IV Risk Analysis - Risk Management
Core Training
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