Karla Everett
MACLEAN NSW 2463,NSW
Summary
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. I have had previous Pharmacy experience and have worked in retail.
I enjoy interacting with the public and being able to help people. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Home Care Employee
UPA Home Care
02.2019 - Current
- Enhanced patient care by developing and implementing customized home care plans for each individual.
- Collaborated with healthcare providers to effectively coordinate services for optimal patient outcomes.
- Supported family members in understanding their loved one''s needs and providing necessary resources.
- Managed cases efficiently, ensuring proper documentation and timely communication with all parties involved.
- Monitored progress of patients, adjusting home care strategies for optimal results.
- Handled complex case management situations, navigating a variety of healthcare systems and resources to provide the best possible support for clients.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation throughout the case management process.
- Developed strong relationships with patients and families, fostering trust and open communication during challenging times.
- Advocated for patients'' rights, addressing concerns or issues with other healthcare providers when necessary.
- Educated patients on self-care techniques, empowering them to take control of their health at home.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Education
Certificate III - Cert III Aged Care And Personal Support
Berkeley Vale High School NSW 2259
Skills
- Federal Guidelines
- Customer Satisfaction
- Records Management Systems
- Treatment Documentation
- Routine Inspections
- Patient and Family Liaison
- Chronic Disease Management
- Customer Experience
- Client Transportation
- Home Health Care Expertise
- Appointment Transportation
- Supporting Daily Living Needs
- Patient Interaction
- Independent Living
- Emotional Support
- Treatment Options
- Dietary Requirements
- Case Notes
- Telephone Skills
Timeline
Home Care Employee
UPA Home Care
02.2019 - Current
Certificate III - Cert III Aged Care And Personal Support
Berkeley Vale High School NSW 2259
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