Karla Handley
Glen Iris,VIC
Summary
Proven Executive Assistant with over 15 years experience a track record of enhancing productivity and streamlining operations at Ramsay Health Care. Skilled in office management and adept at diplomatic communication, consistently ensuring confidentiality and efficient problem-solving. Achieved significant improvements in executive support and stakeholder engagement, bringing a blend of adaptability and always promoting a positive work environment.
Overview
19
19
years of professional experience
Work History
Executive Assistant - Chief Operating Officer
Ramsay Health Care
06.2019 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Event Management
- Project support
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Edited presentations on behalf of executives for both internal meetings and external conferences.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Facilitated training and onboarding for incoming office staff.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Drafting emails on behalf of executive.
Executive Assistant (temp)
Department Of Education
01.2018 - 05.2019
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Coordinated events and worked on ad hoc projects.
- Screened personal and business calls and directed to appropriate party.
Executive Assistant (temp)
Murdoch Children's Research Institute
11.2017 - 12.2017
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
Executive Assistant (temp)
Victoria University
08.2017 - 10.2017
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Executive Assistant (temp)
Vivid Technologies
10.2016 - 07.2017
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Used advanced software to prepare documents, reports, and presentations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Executive Assistant - Managing Director
Capital Radiology
10.2011 - 09.2016
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
Executive Assistant - State Manager
Mayne Health Limited
05.2005 - 10.2011
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Improved office efficiency by implementing new filing systems and document management processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations.
- Coordinated events and worked on ad hoc projects.
Education
High School Diploma -
Regional College
Warragul 12.1994
Skills
- Executive Support
- Collaborating with Senior Executives
- Diplomatic, honest & discrete
- Logical approach to problem solving
- Adaptability, honest & flexible
- Excellent stakeholder skills
- Excellent communication written & verbal
- Provides sound business counsel & guidance
- Networking
- Good banter & high fun factor
Timeline
Executive Assistant - Chief Operating Officer
Ramsay Health Care
06.2019 - Current
Executive Assistant (temp)
Department Of Education
01.2018 - 05.2019
Executive Assistant (temp)
Murdoch Children's Research Institute
11.2017 - 12.2017
Executive Assistant (temp)
Victoria University
08.2017 - 10.2017
Executive Assistant (temp)
Vivid Technologies
10.2016 - 07.2017
Executive Assistant - Managing Director
Capital Radiology
10.2011 - 09.2016
Executive Assistant - State Manager
Mayne Health Limited
05.2005 - 10.2011
High School Diploma -
Regional College
References
Mr Greg Hall
Chief Operating Officer, Ramsay Health Care
M: 0421 613 590
Ms Helen Lesirge
People & Culture Manager, Richmond Health Clinic
M: 0406 358 048
Ms Margaret Wright
Managing Director, RLDatix
M: 0418 790 174
References
Mr Greg Hall
Chief Operating Officer, Ramsay Health Care
M: 0421 613 590
Ms Helen Lesirge
People & Culture Manager, Richmond Health Clinic
M: 0406 358 048
Ms Margaret Wright
Managing Director, RLDatix
M: 0418 790 174
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