Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Karla Kaprielian

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

Dental assistant/Receptionist

Seb Northern Beaches Dental
10.2022 - Current
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.

Bar Supervisor

Sicilian Restaurant
06.2018 - 05.2019
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment during peak hours.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.

Waitress

Prune Restaurant
01.2016 - 10.2017
  • Providing excellent customer service
  • Taking and delivering orders
  • Cashier, processing payments and cash handling
  • Working in fast-paced environment.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.

Secretary

Radio Sevan
08.2015 - 10.2017
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Certificate IV in Accounting And Bookkeeping - Accounting And Bookkeeping

Meadowbank TAFE
Sydney, Australia
07.2024

Certificate III in Business - Business

The Salvation Army - Training Plus
Sydney, Australia
07.2019

Certificate III in Business Administration - Business Administration

Meadowbank TAFE
Sydney, Australia
11.2018

Guiliguian College Syria
07.2017

Skills

  • Customer Service
  • Team Work
  • Information Security
  • Complaint Resolution
  • Data Entry
  • Verbal and Written Communication
  • Appointment Scheduling
  • Mail Handling
  • Document Control

References

Available on request.

Languages

English
Full Professional
Armenian
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Native or Bilingual

Timeline

Dental assistant/Receptionist

Seb Northern Beaches Dental
10.2022 - Current

Bar Supervisor

Sicilian Restaurant
06.2018 - 05.2019

Waitress

Prune Restaurant
01.2016 - 10.2017

Secretary

Radio Sevan
08.2015 - 10.2017

Certificate IV in Accounting And Bookkeeping - Accounting And Bookkeeping

Meadowbank TAFE

Certificate III in Business - Business

The Salvation Army - Training Plus

Certificate III in Business Administration - Business Administration

Meadowbank TAFE

Guiliguian College Syria

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Karla Kaprielian