Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karla Kaprielian

North Ryde,Nsw

Summary

Dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Skilled in coordinating appointments, organizing office communication, and implementing efficient processes. Possesses knowledge of accounting principles and practices, complementing administrative expertise. Positive and detail-oriented team player with strong relationship-building abilities. A self-motivated professional with a keen focus on multitasking and decision-making. Certificate IV in Accounting And Bookkeeping expected in 07/2024. Fluent in English, Armenian, Arabic, and Turkish. Open to new opportunities. Connect with me for collaboration and networking.

Overview

9
9
years of professional experience

Work History

Receptionist

Seb Northern Beaches Dental
10.2022 - 05.2024
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.

Bar Supervisor

Sicilian Restaurant Parramatta
Parramata
11.2017 - 05.2019
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment during peak hours
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.

Waitress

Prune Restaurant
Beirut Governorate, Lebanon
10.2015 - 10.2017
  • Providing excellent customer service
  • Taking and delivering orders
  • Cashier, processing payments and cash handling
  • Working in a fast-paced environment
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.

Secretary

Radio Sevan
Beirut, Beirut Governorate
08.2015 - 10.2017
  • Enhanced office efficiency by streamlining filing systems and organizing documents
  • Facilitated communication between departments for improved collaboration and project success
  • Managed executive calendars, scheduling appointments and meetings to optimize time management
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility.

Education

Certificate IV - Accounting Technology/Technician and Bookkeeping

Meadowbank TAFE
07.2024

Course - Income Tax Course

HR Blocks
06.2024

Certificate III - Business

The Salvation Army - Training Plus
07-2019

Certificate III - Business Administration

Meadowbank TAFE
11-2018

Skills

  • Data Entry
  • Administrative Support
  • Bookkeeping
  • Scheduling
  • Customer Relations
  • Bank Reconciliation
  • Accounting Software Proficiency
  • Xero Software Knowledge

References

References available upon request.

Timeline

Receptionist

Seb Northern Beaches Dental
10.2022 - 05.2024

Bar Supervisor

Sicilian Restaurant Parramatta
11.2017 - 05.2019

Waitress

Prune Restaurant
10.2015 - 10.2017

Secretary

Radio Sevan
08.2015 - 10.2017

Certificate IV - Accounting Technology/Technician and Bookkeeping

Meadowbank TAFE

Course - Income Tax Course

HR Blocks

Certificate III - Business

The Salvation Army - Training Plus

Certificate III - Business Administration

Meadowbank TAFE
Karla Kaprielian