Summary
Overview
Work History
Education
Skills
Timeline
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Karla Morrison

Woombah,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Bar Supervisor

Iluka Sunset and Wine
Iluka
06.2023 - Current
  • Performed opening and closing procedures each day.
  • Monitored patron alcohol consumption to encourage safety.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Provided guidance and support to bartenders while they served guests at the bar.
  • Poured wine, beer and cocktails for patrons.
  • Maintained an organized workspace that met all sanitation requirements set forth by local authorities.
  • Enforced health and safety regulations in the bar area.
  • Developed popular cocktail menu for customers preferring liquor and spirits to wine, resulting in [Number]% increase in customer retention.

Barista

The Little Local Cafe
Iluka, NSW
07.2021 - Current
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
  • Promoted positive team morale by encouraging collaboration among staff members.
  • Provided support during peak hours by running drinks or helping out on the register.
  • Performed opening duties such as setting up espresso machines for the day's operations.
  • Received payments from customers and returned correct change when necessary.
  • Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
  • Scheduled staff shifts according to business needs.
  • Assisted customers in selecting beverages based on their preferences.
  • Ensured compliance with health department regulations related to food handling practices.
  • Maintained a clean and well-stocked work area throughout shifts.
  • Checked temperatures of freezers, refrigerators, and heating equipment.
  • Supported highest standards of conduct and service to support company reputation.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Mine Cleaner

Sodexo
Yarri , WA
10.2006 - 02.2008
  • Follow instructions from supervisors when performing tasks related to cleaning activities.
  • Sanitize bathrooms, showers and locker rooms on a regular basis.
  • Train new cleaners on safety protocols and proper use of equipment.
  • Replenish supplies such as toilet paper, hand soap and towels in restrooms.
  • Collect debris from mining activities using shovels or brooms where necessary.
  • Sweep, mop and scrub floors of mine areas to maintain cleanliness.
  • Clean surfaces in the mine such as walls, fixtures and equipment with appropriate cleaning products.
  • Dust furniture, shelves, blinds and other surfaces to reduce dust accumulation.
  • Wash windows inside and outside to ensure clear visibility.
  • Report any potential hazards or unsafe conditions encountered during cleaning operations.
  • Empty waste receptacles and dispose of trash in designated areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Maintained safety protocols through safe handling of equipment and chemicals.

Education

High School Diploma -

Kingscliff High School
Kingscliff, NSW
10-1999

Skills

  • Food Preparation
  • Menu Memorization
  • Opening and Closing Duties
  • Espresso Machine Operation
  • Ordering Procedures
  • Coffee Expertise
  • POS Systems
  • Cash Handling
  • Team Player
  • Friendly and Outgoing
  • Positive and Professional
  • Solid Problem Solver
  • Cash Register Operation
  • Team Leadership
  • Exceptional Customer Service
  • Speedy and Efficient

Timeline

Bar Supervisor

Iluka Sunset and Wine
06.2023 - Current

Barista

The Little Local Cafe
07.2021 - Current

Mine Cleaner

Sodexo
10.2006 - 02.2008

High School Diploma -

Kingscliff High School

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Karla Morrison