Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Oberhardt

Pittsworth,QLD

Summary

As a compassionate and dedicated individual, my aspiration is to channel my strong empathy and nurturing nature into a rewarding career in Disability Support Work. While I may not have formal professional experience in the field, my personal journey as a mother to a child with disabilities has instilled in me an unwavering commitment to making a positive impact in the lives of individuals facing similar challenges.

My role as a caregiver for my child has equipped me with practical skills in providing personalized care, advocating for individual needs, and fostering a supportive environment. This firsthand experience has deepened my understanding of the importance of patience, active listening, and adaptability when working with individuals who have diverse needs.

I am a quick learner with a strong willingness to undergo training and further education to develop the necessary skills for this role. My background in customer support and shift work will undoubtedly contribute to my effectiveness as a Disability Support Worker.

I am excited about the opportunity to learn from experienced professionals and to contribute my unique perspective to a dedicated team. My personal connection to the disability community fuels my determination to learn, grow, and provide the best possible care and support to individuals in need.

Thank you for considering my application as I take this important step toward a fulfilling career in Disability Support Work. I am eager to bring my enthusiasm, dedication, and personal insights to a role where I can make a meaningful difference in the lives of those who require our assistance.


Overview

16
16
years of professional experience

Work History

Nightfil/Customer Service Representative

Woolworths
11.2007 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Trained new personnel regarding company operations, policies and services.
  • Trained staff on operating procedures and company services.
  • Ability to communicate with families and consumers.

Education

Certificate III - Retailing

TAFE Queensland
Toowoomba, QLD
07.2007

Year 10 Certificate -

Pittsworth State High School
Pittsworth, QLD
11.2002

Skills

  • Customer Relations
  • Staff Training
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Managing Multiple Tasks
  • Stock Management

Timeline

Nightfil/Customer Service Representative

Woolworths
11.2007 - Current

Certificate III - Retailing

TAFE Queensland

Year 10 Certificate -

Pittsworth State High School
Karla Oberhardt