Karlee Kyle
Emerald,Australia
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Quality Coal Tester
ALS
EMERALD, QLD
08.2023 - Current
- Analyzed requirements documents and developed comprehensive test strategies accordingly.
- Recorded and documented test results to compare to expected results.
- Prepared detailed reports containing results from executed tests and defect summaries.
- Ensured compliance with quality standards and industry best practices in all testing activities.
Property Manager
National Rental Solutions Trading as Aura Property’s / Real Estate Vision Group
Emerald, Australia
01.2019 - 01.2023
- Licensed property manager with the ability to manage running Aura property in Emerald on my own from home for the past 12 months, I have a portfolio of 120 properties that I look after and manage, I engage in people skills due to regular communication with home owners and tenants, viewings and routine inspections
- Met with prospective tenants to show property and assess applications or sign leases.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Updated tenant and unit information to keep current in housing database.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Completed lease applications and verifications, notifying prospects of results.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- I complete Exit and entry’s and problem solve between home owner and tenant, I manage to arrange maintenance repairs and pay invoices, I arrange the RTA notices to go out via email for routine inspections, I do water billing and invoices
- I deal with a variety of people from different cultures and beliefs and I learn to problem solve as I go, I find it rewarding when you have an issue arise and then you resolve those issues so that everyone is happy
Store Manager
SmokeMart and Giftware
01.2019 - 12.2019
- As the store manager I was required to oversee the day to day procedures, cash handling, stock rotation, stock ordering, stocktake, maintenance of the store, rosters, banking, customer service, finding missing stock, customer orders, stock pricing, promotional advertising
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Identified opportunities for cost savings through waste reduction initiatives.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Assistant Property Manager
National Rental Solutions
01.2019 - 12.2019
- As the assistant property manager my job required me to take phone calls, enquiries, house inspections, invoices, RTA forms, general tenancy agreements, maintenance, routine inspections, contacting the home owner, general admin duties, daily tasks and emails
Team Leader
Big W Party Store
01.2015 - 12.2019
- As a Team Leader at Big W Party Store I am responsible for the day to day running of the Party store, Stock adjustment, reaching basket sizes and promoting new stock outside of the store to promote new business
- Being available to do conference calls, handling cash and staff members, Greeting Customers and dealing with Customer complaints
- I have travelled to Sydney to attend a two day conference in selling and reaching customer’s needs
- I also order our stock when needed
- And have face to face contact with each customer
- I have also been in Layby for the past 15 months where I put Laybys on and do over the phone payments, I also deal with exchanges refunds or any faulty items, I also do online orders and prepare their orders
- I have also done Supervisor shifts and cash handling, I have worked cages of new stock to fill shelves and do end caps for new displays, Ticketing and shelf talkers, clearance items
- Established clear expectations for employees, providing guidance when needed.
- Organized client meetings to provide project updates.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Offered training and support to keep team members motivated and working toward objectives.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Maintained a positive work environment that promoted collaboration between team members.
Youth Worker
Uniting Care Community
Emerald, Australia
01.2014 - 12.2014
- Organized events and field trips that expose youths to cultural, educational, and career opportunities.
- Developed positive relationships with clients by providing encouragement and support.
- Coordinated community service projects, encouraging youth participation and civic responsibility.
- Implemented crisis management protocols when needed during emergency situations involving young people.
- Reminded patients to take prescribed medications or nutritional supplements.
- Offered key emotional support to special needs youth.
- Maintained lists of resources helpful to clients.
Licenced Wildlife Rescue Worker and Carer
Animal Welfare League
01.2003 - 12.2012
- Regularly contacted by Animal Welfare League to care for wildlife
- Volunteered (2003) three days a week at the Animal Welfare League Op Shop
- Sorting and stacking stock, Customer service and book keeping
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
Care Worker
People Care
New Zealand, New Zealand
01.2003 - 12.2003
- Helping elderly maintain independence
- Basic care such enabling someone to make bed, have a wash or bath, dress, eat, take medication, go to the toilet and get around generally
- Assist with organising medication, for instance applying cream or changing dressings under the supervision of a qualified nurse
- Assisted clients with proper exercises and rehabilitation.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Transported individuals to medical appointments and assisted with errands.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Facilitated group activities aimed at providing an enjoyable experience for all participants.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional and practical support to elderly clients in their homes.
Education
Certificate III - Education Support
Teacher’s Aide course
01.2012
Sarina State High School
Sarina12.2011
Skills
- Test strategies and coverage
- Reporting and analysis
- Scripting and documentation
- Product tests
- Full test lifecycle
- Test scenario development
References
- Kylie Wright, Real Estate Manager, 0424 652 248
- Dean Fennelly, Owner of SKLD Security, 0473 411 666
References
References available upon request.
Timeline
Quality Coal Tester
ALS
08.2023 - Current
Property Manager
National Rental Solutions Trading as Aura Property’s / Real Estate Vision Group
01.2019 - 01.2023
Store Manager
SmokeMart and Giftware
01.2019 - 12.2019
Assistant Property Manager
National Rental Solutions
01.2019 - 12.2019
Team Leader
Big W Party Store
01.2015 - 12.2019
Youth Worker
Uniting Care Community
01.2014 - 12.2014
Licenced Wildlife Rescue Worker and Carer
Animal Welfare League
01.2003 - 12.2012
Care Worker
People Care
01.2003 - 12.2003
Certificate III - Education Support
Teacher’s Aide course
Sarina State High School
Similar Profiles
CHIEN-HUI LUOCHIEN-HUI LUO
Geologist at ALSGeologist at ALS
Kia TaputoroKia Taputoro
Team Supervisor at ALSTeam Supervisor at ALS
Timothy BakerTimothy Baker
Painter at ALSPainter at ALS