Overview
Work History
Education
Skills
Timeline
Generic

Karli Moody

Doncaster East,Victoria

Overview

1
1
year of professional experience

Work History

Retail Worker

Bakers Delight
08.2022 - 12.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Answered questions about store policies and addressed customer concerns.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.

Education

Finished Year 12 -

Doncaster Secondary
Doncaster East, VIC
11.2024

Skills

  • Excellent communication
  • Brand awareness
  • Strong networking
  • Developing relationships
  • Cultural awareness
  • Customer service

Timeline

Retail Worker

Bakers Delight
08.2022 - 12.2023

Finished Year 12 -

Doncaster Secondary
Karli Moody