Karly Booth
BANKS
Summary
Accomplished Cabin Manager at Corporate Air with a proven track record in enhancing safety protocols and delivering exceptional customer service. Expert in time management and adept in using Microsoft Office and Xero, demonstrating high communication skills. Recognized for leading teams to excellence, evidenced by the "Leasing team of the year" award.
Developed strong leadership and conflict resolution abilities in fast-paced aviation environment. Skilled in team coordination and ensuring adherence to safety protocols. Looking to transition to a new field, bringing excellent communication and management skills.
Overview
9
9
years of professional experience
Work History
Cabin Manager
Corporate Air
11.2023 - Current
- Implemented safety protocols, ensuring compliance with airline regulations and maintaining a secure environment for passengers.
- Played a key role in emergency situations, providing clear instructions to passengers and coordinating evacuation efforts if necessary.
- Coordinated with pilots on flight status updates, promptly communicating relevant information to passengers as needed.
- Delivered exceptional customer service while handling diverse passenger needs, including medical emergencies or personal assistance requests.
- Participated in ongoing professional development opportunities, staying informed on industry trends and updates in order to maintain a high level of expertise within the cabin manager role.
Leasing Consultant
Belle Property
07.2021 - 12.2022
- Great time management skills and prioritizing workloads.
- Greeted potential tenants, Conducted open homes.
- Processed multiple applications in a prompt matter to ensure rental property's were rented within a short period of time.
- Verified tenant incomes and other information before accepting lease applications.
- Presented potential tenants to the owner with a description of the application.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and enquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Scheduled open homes for each available property working with current tenants and landords to find an agreeable time.
- Worked closely with Property managers to manage Move in dates for new tenants.
- Prepare property listings for online advertising, Including market research prior to completing the listing.
- Manage a log of all rental property Keys.
- Programs used include Xero, Microsoft word, Excel, Mail, Calendar, Drop box, Agent box and Inspect real estate.
- Leasing team of the year nationwide and ACT/NSW 21/22 financial year.
Property Manager
Luton Properties
08.2020 - 01.2021
- Managed a portfolio of 120 properties
- Processed invoices
- Prioritised workload
- Handled tenant requests promptly and appropriately, calling in repairmen, and other support services.
- Completed final inspections with tenants to identify required repairs to release the bond.
- Maintained original leases and renewal documents in digital and hardcopy.
- Prepared documents for tribunal on behalf of owners.
- Conducted routine inspections to ensure the property was being well kept and identified any issues.
- Completed detail in going condition reports to ensure property's were handed back in the same condition.
Cabin Crew
Qantas
02.2016 - 07.2020
- Followed company regulations and procedures to promote safe environment for travelers and employees.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Personal presentation standards
- ASIC Clearance check
- Work in a face paced work environment and have exceptional time management skills and the ability to multitask
- Recurrent safety training requirements to meet.
- Communication skills required to communicate with Qantas, flight deck and other crew members
- Problem solve any issues that may arise such as customer complaints, on board emergency’s including fires, decompression, mediacal and evacuations
- Provided exceptional customer service to both business class and economy passengers
- Ability to adapt to a new crew each day and work multiple positions on board
- Cabin manager position, delegation of jobs, business class service and the ability to make quick decisions
Education
Licensed Real Estate Agent -
Real Mastery Consulting
2022
Certificate Of Registration -
RETS
2020
Skills
- Strong Time Management and organisational skills
- Experienced in word, outlook, calendar, excel and Xero
- High communication skills
- Fine attention to detail
- Data base management
- Ability to work in a high pressure environment
- Quality customer service skills
- Networking and partnerships
References
Current Senior Base - Corporate Air
Michael Fink
0412 572 777
Previous Senior Base - Corporate Air
Vikki Barnard
0417 797 231
Timeline
Cabin Manager
Corporate Air
11.2023 - Current
Leasing Consultant
Belle Property
07.2021 - 12.2022
Property Manager
Luton Properties
08.2020 - 01.2021
Cabin Crew
Qantas
02.2016 - 07.2020
Licensed Real Estate Agent -
Real Mastery Consulting
Certificate Of Registration -
RETS
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