Summary
Overview
Work History
Education
Skills
Keyknowledge
Trainingsexposure
References
Timeline
Generic

KARMA DOLMA GURUNG

New Town,TAS

Summary

Dedicated Care Service Employee with a Certificate III in Aged Care, current First Aid certification, and a proven track record of delivering compassionate, person-centred care. Adept at building strong relationships with residents, ensuring their dignity and privacy while providing assistance with daily living activities. Skilled in managing medications, performing routine health checks, and implementing continence programs. Experienced in maintaining accurate documentation and contributing to the development of resident care plans. Committed to upholding the values and ethos of aged care facility, with a strong understanding of WHS and infection control principles. Excellent communicator and team player with a focus on continuous improvement and quality of life for residents.

Overview

10
10
years of professional experience

Work History

Personal Care Assistant

Respect- Wellington View
09.2022 - Current
  • Providing support to residents and assisting them with daily living activities such as eating, showering, dressing, grooming and toileting
  • Recording and reporting of the care procedure, food charting and resident's behavior
  • Maintaining cleanliness and carrying out housekeeping duties such as making bed, changing sheets, replenish fresh towels and changing bins
  • Maintaining confidentiality, dignity and privacy of residents
  • Working as a part of a team to help other and demonstrate a team spirit
  • Delivering quality care for special residents who need help with the help of hoist machine
  • Interacting with the residents and making sure they are living comfortably in friendly, helpful and positive environment.

Assistant Manager (Produce)

Woolworths
04.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Preparing the roster and checking on daily basis to have enough staffs for the next day.
  • Making sure the temperature of the cold room is under 5 degree celsius to keep fruits and vegetables fresh.

AIN

Pathways Residences
02.2018 - 04.2020
  • Maintaining confidentiality, dignity and privacy of residents
  • Providing quality support to residents with their daily living activities such as bathing, dressing, grooming and toileting
  • Working as a part of a team to help other and demonstrate a team spirit
  • Proper recording and reporting of the care procedure, food charting and resident's behavior
  • Delivering quality care in every procedure
  • Maintaining active interaction with the residents and their families in friendly, helpful and positive way
  • Focusing on the person centered care such as: Transporting residents safely around from one place to another
  • Proper manual handling of the resident
  • Serving meals to residents and monitoring their eating habits
  • Observing and listening resident's health concerns and reporting abnormalities to the nursing in-charge
  • Providing meal supplements and fresh drinking water as needed
  • Carrying out a range of housekeeping duties
  • Maintaining a clean and safe working environment
  • Helping residents to walk and use a wheelchair
  • Encourage them to participate in extra activities like playing Bingo, painting, singing, dancing, music and storytelling.

Supervisor/Team Leader

Sumo Green Label
07.2016 - 04.2020
  • Increasing sales by ensuring customer satisfaction and delivering a high level of hospitality
  • Providing excellent customer service
  • Coffee making
  • Ordering goods from suppliers (Procal, T&F All States, Salad Servers and other suppliers)
  • Maintaining hygiene and ensuring that health and safety standards meet the highest specifications
  • Completing all paperwork and then filling it accordingly
  • Handling cash and credit card payment
  • Dealing with and responding to customer complaints, and always ensuring that the customers leave satisfied and supporting manager to achieve sales targets.

Kitchen all rounder

Sydney Portuguese Community Club Restaurant
01.2015 - 12.2018
  • Streamlined kitchen operations by efficiently organizing and prioritizing tasks, resulting in improved service times.
  • Maintained high sanitation standards, consistently passing health inspections with excellent results.
  • Consistently met and exceeded performance goals, contributing to overall success of the restaurant.
  • Safeguarded proper food handling procedures were followed diligently both during prep-work as well as plating.
  • Assisted chefs with food preparation tasks, enabling them to focus on creating high-quality dishes.
  • Supported kitchen staff during busy periods, demonstrating adaptability and teamwork skills

Education

Diploma in Leadership and Management -

TAS College
Hobart, TAS
01.2020

Diploma in Hospitality management -

Frontier Education
Hobart, TAS
01.2019

Certificate IV in Ageing Support -

Advanced Education Australia
Sydney, NSW
2018

Certificate III in Individual Support (Ageing) -

Nursing Training Australia
Burwood, NSW
01.2017

High School -

GRD Academy
Dehradun, Uttarakhand
01.2012

Secondary School -

GRD Academy
Dehradun, Uttarakhand
01.2010

Skills

  • Personal Care Delivery: Ability to provide compassionate, respectful, and dignified personal care to residents
  • Medication Management: Experience in managing medication using compliance aids and assisting with medication administration
  • Health Monitoring: Proficiency in performing routine health checks, such as blood pressure, temperature, pulse, and blood sugar levels
  • Wound Care: Skill in completing simple wound dressings and managing minor medical issues
  • Continence Care: Ability to implement and manage continence programs effectively
  • Care Plan Development: Experience in assisting with the creation and updating of individual care plans
  • Documentation: Competence in maintaining accurate and detailed documentation throughout each shift
  • Person-Centred Care: Understanding and commitment to providing person-centred care that aligns with the residents' changing needs
  • WHS and Infection Control: Knowledge of Work Health and Safety (WHS) and infection control principles to ensure a safe environment
  • Communication Skills: Excellent verbal and written communication skills for interacting with residents, families, and team members
  • Teamwork: Ability to work effectively within a team environment
  • Continuous Improvement: Commitment to ongoing professional development and improvement in care practices
  • Computer Literacy: Proficiency with computer systems for documentation and care management
  • Ethical and Value-Driven Care: Understanding and promoting the values and ethos of aged care community

Keyknowledge

  • Self motivated care worker who is empathetic to others.
  • Committed to patients' safety, comfort and privacy.
  • In-depth knowledge and experience of aged care practices and standards.
  • Good written and verbal communication skill with the ability to understand and follow verbal and written instructions.
  • Trustworthy, reliable and accountable.
  • Always punctual and willingness to learn new things.
  • Good stress-management skills and ability to deal clients with calm behavior approach.
  • Basic computer skills with MS word, MS Excel, Power-point and "Manad".

Trainingsexposure

  • First Aid Training and CPR Training
  • Working with Vulnerable People Registration
  • Manual Handling Training
  • Current Police Check
  • Covid-19 vaccination including booster

References

  • Jyoti Rai Gurung, Registered Nurse, Respect- Wellington View, 0424989803
  • Neelam Lama, Registered Nurse, Pathways Sailors Bay, 0452454438
  • Ashley Kelly, Produce Manager (Food and Veg), Woolworths New Town, Hobart, TAS, 0427651581
  • Anju Rani, Store Manager, Sumo Salad Green Label, Domestic Airport, Mascot, NSW, 0426483394
  • Sita Pahari, Owner/Head Chef, Sydney Portuguese Community Club Restaurant, 0433557283

Timeline

Personal Care Assistant

Respect- Wellington View
09.2022 - Current

Assistant Manager (Produce)

Woolworths
04.2020 - Current

AIN

Pathways Residences
02.2018 - 04.2020

Supervisor/Team Leader

Sumo Green Label
07.2016 - 04.2020

Kitchen all rounder

Sydney Portuguese Community Club Restaurant
01.2015 - 12.2018

Diploma in Leadership and Management -

TAS College

Diploma in Hospitality management -

Frontier Education

Certificate IV in Ageing Support -

Advanced Education Australia

Certificate III in Individual Support (Ageing) -

Nursing Training Australia

High School -

GRD Academy

Secondary School -

GRD Academy
KARMA DOLMA GURUNG