Summary
Overview
Work History
Education
Skills
Honours And Awards
Personal Information
References
Organizational Managerial Skills
Training And Conference
Affiliations
Accomplishments
Timeline
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Karma Sangay

Yokine,Western Australia

Summary

Dynamic network engineer with a proven track record at GovTech, specializing in scalable IP network architecture and collaborative tool deployment. As an expert in Cisco networking and effective communication, I enhanced connectivity across government agencies, driving significant operational efficiency and technical support improvements. A dedicated team player committed to excellence in IT solutions.

Overview

18
18
years of professional experience

Work History

Casual Electrical Technician

ServiceFM
09.2023 - Current
  • Electrical appliance testing and tagging

Level 1 Desktop Support

Computer Total IT Global
03.2023 - 05.2023
  • Facilitate remote deployment of Windows operating system, laptop formatting, and wireless network troubleshooting

Executive Engineer

Department of Information Technology and Telecom (GovTech)
Thimphu, Bhutan
01.2007 - 11.2022
  • Integrated government agencies into wide area network for enhanced connectivity.
  • Deployed collaborative tools including NextCloud, OnlyOffice, and FreePBX to facilitate communication.
  • Provided remote technical assistance using AnyDesk, TeamViewer, and Remote Desktop for troubleshooting.
  • Designed scalable network architecture to support organizational growth.
  • Configured Cisco ASR 1000-x routers and managed switches with VLANs, DNS, DHCP, and routing protocols.
  • Implemented VMware ESXi and Proxmox for efficient server virtualization solutions.
  • Established wireless LAN setups utilizing Ubiquiti, HP Aruba, Ruckus, and Cisco Aironet equipment.
  • Conducted security vulnerability assessments to enhance system resilience and monitoring capabilities.

Education

Master of Information Technology - Cyber Security and Networking

Murdoch University
01.2025

Master of Engineering - electrical and Information Engineering

Thai-German Graduate Schools (TGGS) of Engineering
12.2016

Bachelor of engineering - ELectrical

College of science and technology
06.2006

Diploma in Electrical Engineering -

Royal Bhutan Institute of Technology (Renamed to: Jigme Namgyel Polytechnic)
Rinchending, Phuntsholing, Bhutan
06.2002

Skills

  • Microsoft Operating Systems
  • Windows 7
  • Windows 10
  • Windows 11
  • Windows Servers 2012
  • Microsoft Office 365
  • Microsoft Exchange
  • Microsoft Active Directory
  • User Support
  • Troubleshooting
  • Android
  • IOS
  • Network Equipment Inventory
  • Bring Your Own Device
  • Local Area Network Setup
  • Technical Troubleshooting
  • Cisco Routers
  • Nexus Switches
  • Storage Assessment
  • NetApp
  • Dell PowerStore
  • Cisco Hyperconverged Infrastructure
  • Software Installation
  • Application Installation
  • MacOS
  • Linux
  • Help Desk Support
  • Anti-malware Software Installation
  • Team Player
  • Effective Communication Skills
  • Wireless Access Points Deployment
  • Point-to-Point Backhaul
  • Wireless Access Points Troubleshooting
  • Remote Help
  • Remote Desktop Platform
  • Unified Threat Management
  • Firewall Configuration
  • Checkpoint
  • Fortigate
  • Cisco Firewall
  • Optical Fiber Cables Planning
  • Optical Fiber Cables Installation
  • Optical Fiber Cables Troubleshooting
  • Cisco Layer 2 Managed Switches
  • Cisco Layer 3 Managed Switches

Honours And Awards

  • DAAD Scholarship 2014
  • Japan International Cooperation Agency (JICA) Scholarship 2009
  • Nuffic Scholarship 2008

Personal Information

  • Gender: M
  • Nationality: Bhutan

References

  • Mr. Pemba Tshering, Perth, Australia, 0416 696 495, pemba.ict@gmail.com
  • Mr. Sonam Phuntsho, Perth, Australia, 0403 851 493, sonfinso@gmail.com

Organizational Managerial Skills

  • Leadership gained through the implementation of projects
  • Project planning and management
  • Coordination
  • Work delegation
  • Taking initiatives
  • Budgeting
  • Training and coaching
  • Procurement and Tender Evaluation
  • Good command of quality control processes – hardware selection
  • Human resource selection and recruitment
  • Research
  • Presentations

Training And Conference

  • ITU WTDC Partnet2Connect Conference, 06/06/22 - 06/16/22
  • Udemy – Enterprise Risk Management for the Professional, 12/06/21
  • Udemy – Project Management Office (PMO) for Management Consultants, 10/28/21
  • Udemy – Cisco CCNA 200-301 Exam: Complete Course with practical labs, 10/13/21
  • Udemy – Confidence Blueprint: Develop Confidence & a Growth Mindset, 10/08/21
  • Udemy – Data Center Essentials: General Introduction, 10/07/21
  • Udemy – Active Directory on Windows Server 2016, 10/06/21
  • Udemy – Cloud Computing for Beginners – Infrastructure as a Service, 10/05/21
  • Udemy – Digital Transformation and Industry 4.0, 10/01/21
  • Udemy – Introduction to Project Management Best Practice Frameworks, 09/28/21
  • Udemy – Project Management: Master Project Management - PMP/PMI, 09/27/21
  • Udemy – Introduction to Service Management, 09/22/21
  • APNIC – Routing Basics Course, 07/14/21
  • SDWAN Submit, Singapore, 11/18/19 - 11/19/19
  • TIEN
  • CC, Meeting, South Korea, 02/18/19 - 02/21/19
  • APT Symposium on Cybersecurity 2018, Seoul, Republic of Korea, 09/12/18 - 09/14/18
  • IPv6 Deployment in R&E Networks, Dhaka, Bangladesh, 07/31/18 - 08/02/18
  • India Telecom 2018, New Delhi, India, 02/22/18 - 02/23/18
  • APT Training Course on Practical Technologies for Rural Telecommunications with Wireless/Application, Tokyo, Japan, 02/01/18 - 02/12/18
  • Global Conference on Cyber Space, New Delhi, India, 11/23/17 - 11/24/17
  • UN Regional meeting for the Asia-Pacific least developed countries, Port Vila, Vanuatu, 10/26/17 - 10/27/17
  • AusCERT Conference, Gold Coast, 05/10/17 - 05/13/17
  • South Asian Network Operators Group (SANOG) XXIII, Thimphu, Bhutan, 01/13/14 - 01/21/14
  • The 10th Asia Pacific Telecommunication and ICT Development Forum (ADF-10), Dhaka, Bangladesh, 08/20/13 - 08/22/13
  • The 8th Asia Pacific Telecommunication and ICT Development Forum (ADF-8), Macau, China, 06/28/11 - 06/30/11
  • The APT Cybersecurity Forum, Sydney, Australia, 11/16/10 - 11/18/10
  • South Asian Network Operators (SANOG) XVI, Paro, Bhutan, 07/15/10 - 07/23/10
  • Information Security for E-Government Promotion, certificate: Okinawa International Center, JICA, Okinawa, Japan, 08/01/09 - 12/21/09
  • The APT training Information Security for the Broadband Communications, Tokyo, Japan, 10/01/08 - 10/10/08
  • Managing an Academic Network Infrastructure, University of Groningen, The Netherlands, 05/26/08 - 06/13/08
  • Cisco Certified Network Associate Training, HBFites Bangalore, India, 02/01/08 - 02/21/08

Affiliations

  • Walk in the park and beach

Accomplishments

DAAD Scholarship 2014

Japan International Cooperation Agency (JICA) Scholarship 2009

Nuffic Scholarship 2008

Timeline

Casual Electrical Technician

ServiceFM
09.2023 - Current

Level 1 Desktop Support

Computer Total IT Global
03.2023 - 05.2023

Executive Engineer

Department of Information Technology and Telecom (GovTech)
01.2007 - 11.2022

Master of Information Technology - Cyber Security and Networking

Murdoch University

Master of Engineering - electrical and Information Engineering

Thai-German Graduate Schools (TGGS) of Engineering

Bachelor of engineering - ELectrical

College of science and technology

Diploma in Electrical Engineering -

Royal Bhutan Institute of Technology (Renamed to: Jigme Namgyel Polytechnic)
Karma Sangay