Karma Wangchuk
6/42 Beatrice St,QLD
Summary
A dedicated, adaptable, and hardworking professional with a strong work ethic and excellent interpersonal skills. Skilled at working both independently and collaboratively, even in high-pressure situations. Highly capable of following instructions at all levels and committed to delivering exceptional customer service. Always prepared to adapt to diverse work environments and tasks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cleaner
Woobin KIm
08.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Maintained clean, neat, and professional entrances.
F&B Attendant
W Brisbane
10.2023 - Current
- Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
- Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
- Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
- Enhanced customer satisfaction by providing efficient and attentive service during busy periods.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Greeted and seated guests to provide friendly and welcoming experience.
- Arranged tables and chairs for special occasions and events.
- Engaged in suggestive selling and other sales techniques.
Flooring Installer
Flora Flooring Pty Ltd
03.2024 - 09.2024
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
Manager
Druk Fiber Works
01.2019 - 01.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Photo Analyst
Scan Cafe
10.2020 - 01.2021
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Reduced errors in data entry, instituting rigorous quality control checks.
- Enhanced data accuracy by meticulously validating and updating customer information in database.
Administrative Manager
Pailang Clearing & Forwarding Agent
01.2013 - 12.2018
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
Education
Commerce
Rinchen Higher Secondry School
Bhutan12-2014
Skills
- Effective Sanitization Techniques
- Hygiene Standards Implementation
- Prioritization and Scheduling
- Supply restock
- Service Excellence
- Inventory Management
- Team collaboration
- Tool Usage Expertise
- Employee Skill Enhancement
- Safety Protocol Implementation
Certification
I successfully completed the De-suung Integrated Training Program at RBPTI from April to May 2021.
Additionally, I received a certificate for attending an induction course organized by the Construction Development Board and the College of Science and Technology in 2020.
I was also awarded a certificate of recognition and appreciation from Druk Fiber Works.
Languages
Hindi
Full Professional
English
Full Professional
Dzongkha
Native or Bilingual
Nepali
Full Professional
Timeline
Cleaner
Woobin KIm
08.2024 - Current
Flooring Installer
Flora Flooring Pty Ltd
03.2024 - 09.2024
F&B Attendant
W Brisbane
10.2023 - Current
Photo Analyst
Scan Cafe
10.2020 - 01.2021
Manager
Druk Fiber Works
01.2019 - 01.2023
Administrative Manager
Pailang Clearing & Forwarding Agent
01.2013 - 12.2018
Commerce
Rinchen Higher Secondry School
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