Karmela Evans
Cleveland
Summary
Proven professional, adept in organization and decluttering, with a history of enhancing client satisfaction at Richmond Fellowship Tasmania through empathetic support and innovative program facilitation. Excelled in creating clean, comfortable environments and empowering clients, achieving commendable feedback for professionalism and initiative. Skilled in both interpersonal communication and meticulous cleanliness standards.
Overview
13
13
years of professional experience
Work History
Domestic Cleaner
Karmela Evans
07.2022 - Current
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Recreational Program Facilitator
Richmond Fellowship Tasmania
03.2012 - 04.2018
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
- Collaborated with fellow facilitators to create a cohesive and consistent experience across all program offerings.
- Mentored junior facilitators on best practices for effective content delivery techniques and audience engagement tactics.
- Gathered participant feedback regularly via surveys or evaluations, utilizing insights gained for continuous improvement of future programming iterations.
Community Support Worker
Richmond Fellowship Tasmania
10.2011 - 08.2018
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Education
Cert IV Community Service Work - Family And Community Services
TasTAFE
TASCert IV Mental Health -
TasTAFE
TASDiploma Of Vegan Consulting - Health Administration
Health And Harmony Colleges
Woolloongabba, QLD2023
Skills
- Self-motivation and initiative
- Dusting and polishing surfaces
- Organization and decluttering
- Floor cleaning techniques
Timeline
Domestic Cleaner
Karmela Evans
07.2022 - Current
Recreational Program Facilitator
Richmond Fellowship Tasmania
03.2012 - 04.2018
Community Support Worker
Richmond Fellowship Tasmania
10.2011 - 08.2018
Cert IV Community Service Work - Family And Community Services
TasTAFE
Cert IV Mental Health -
TasTAFE
Diploma Of Vegan Consulting - Health Administration
Health And Harmony Colleges
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