Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Reference
Timeline
Generic

Karnail Singh Saini

Melbourne,VIC

Summary

To work with an organization that can utilize my skills and abilities in a right and proper way by which I can become a part of their development and give me responsibility& challenges with an opportunity to grow. _____________________________________________________________________ Strength Stock Management Techniques Interpersonal Skills I have exceptional analytical and problem-solving skills The ability to remain calm and objective in all situations Able to work autonomously and in a team environment Exposure & knowledge in Customer Service Excellent communication skills An attitude to ‘make-it-happen’ Trustworthy, reliable, hard-working, committed, and flexible Excellent customer service Friendly and outgoing personality Communication Skills Friendly and professional telephone manner The ability to deal with a wide range of people regardless of culture, gender, or age Effective listener – ensure I gain the RIGHT information from custom- ers so I can deliver the RIGHT service Customer Service Skills I ensure the service provide to customers is highly respectful, conscien- tious, and professional I build rapport and trust with customers easily The ability to connect customers with the RIGHT products and services Warm and considerate customer service Direct and honest approach to customers.

Overview

11
11
years of professional experience

Work History

Driver

Atlas Concrete LTD
02.2022 - 02.2023


  • Operate ready-mix concrete truck to deliver to construction sites, as specified, in a safe and efficient manner, obeying applicable laws and following dispatch instructions
  • Complete written report of problems or necessary repairs and forward to maintenance personnel. Detect and report improper operation, faulty equipment, defective materials and unusual conditions to proper supervision
  • Display a professional and courteous attitude to co-workers, supervisors, customers and the general public at all times
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Be Flexible to work overtime,weekends .
  • Obtained customer signatures to complete and process paperwork.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Assist with training of co-workers as needed.
  • Can Drive Auto and Road Ranger Gearbox Truck.

Vodafone, Sales Representative

Manukau Supa Centre
07.2019 - 02.2022
  • Sells Product and place customers order in computer system
  • Provide customers with product and service information
  • Up sell Products and service
  • Resolve Billing Issue Identify, research, and resolve customer’s issues
  • Helping manager with office work Outbound Experience calling customers and selling plans and Handsets and solve customer problems Stock take weekly and send it to inventory and solve variance

Driver

MKK Transport LTD
03.2018 - 07.2019
  • Deliveries around Auckland Loading and Unloading
  • Keeping Truck Clean and Tidy.

shop, Sales Assistant

Aelia Duty Free, Auckland International
02.2016 - 02.2018
  • Selling all brands Liquor, perfume, Handbags, confectionery
  • Achieving sales target and KPIs
  • Provide professional High level Customer service and sale
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers Setting up the Flight Departure and Arrival orders
  • Merchandising new promotions every month
  • Look after the deliveries and order new stocks
  • Keep the shop floor neat and tidy.

Assistant Manager

Wendy’s Hamburger
03.2012 - 09.2016
  • Responsible for effectively developing, managing, and leading the restaurant team to provide excellent service
  • Train and coach staff and drive performance
  • Achieving sales target and KPIs
  • Control inventory, labour, and other expenses with attention to budget guidelines
  • Operating POS Machines Preparing and Packing orders and Drive thru Services
  • Dealing and responding to Customer Queries and complaints, and always ensuing that the customers leave satisfied.

Education

Platforms: WINDOWS (98, 2000, XP, VISTA) BASICS: MS OFFICE. Completed a Certificate in ESOL (English Speaking Course - undefined

Manukau Institute of Technology
2010

Basic Computer program -

Punjab School Education Board
Punjab,India
03.2008

Skills

  • Problem solving and Time Management
  • Strong convincing and customer service
  • Good Computer skills with MS EXCEL, WORD, POWERPOINT, OFFICE,
  • ACESS and OUTLOOK

Accomplishments

  • New Zealand Citizen

Additional Information

  • ACHIEVEMENTS , Duty Free star Award of the month with a Success Story in Duty free shop international Airport , Employee of the month with a Success Story in Aelia Duty free shop.

Languages

English, Punjabi and Hindi
Full Professional

Reference

  • Atlas Concreate Branch Manager Kevan /Upon Request
  • Mkk Transport Bussess Owner/Upon Request
  • Vodafone Branch Manager James, Zainab/Upon Request

Timeline

Driver

Atlas Concrete LTD
02.2022 - 02.2023

Vodafone, Sales Representative

Manukau Supa Centre
07.2019 - 02.2022

Driver

MKK Transport LTD
03.2018 - 07.2019

shop, Sales Assistant

Aelia Duty Free, Auckland International
02.2016 - 02.2018

Assistant Manager

Wendy’s Hamburger
03.2012 - 09.2016

Platforms: WINDOWS (98, 2000, XP, VISTA) BASICS: MS OFFICE. Completed a Certificate in ESOL (English Speaking Course - undefined

Manukau Institute of Technology

Basic Computer program -

Punjab School Education Board
Karnail Singh Saini