Karnie Garcia

• Order parts for SEB Technicians - email Techs to notify parts were ordered and when parts arrive to stores.
• Use SAP and Kone parts to find parts and location of dispatch and costs for FSM to quote works.
• Process invoices with FSM Approval. Code and process via SAP.
• Monitor deliveries to stores. Notify each vertical of parts arrival - SEB/NEB/VB
• Monitor Gold Coast office - Order Stationary, check mail box and PO Box. General office duties.
• In FSM/Repair Manager absence, approve part orders through Kynection. Approve quotes to be processed by CQD from Technicians. Complete quote costings for Chargable works.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Monitor daily schedule for Tech, annual leave, RDOs.
• Monitor/update daily shut down list for units across Gold Coast region.
• Assist to process PSR/ DMRs for Gold Coast.

• Order parts for SEB Technicians - email Techs to notify parts were ordered and when parts arrive to stores.
• Use SAP and Kone parts to find parts and location of dispatch and costs for FSM to quote works.
• Process invoices with FSM Approval. Code and process through SAP.
• collate and send NOR invoices to all verticals from accounts payable.
• Monitor deliveries to stores. Notify each vertical of parts arrival - SEB/NEB/VB
• Assist with completing STOs (Safe to Operate Certificates) for sites once KSVs were completed.
• Create/send information to engraver to process load plate notices for new sites.
• Order Technician Uniforms/PPE gear from RSEA ordering portal.
• Collate timesheets for all NOR verticals and submit to payroll fortnightly.
• Monitor Gold Coast office - Order Stationary, check mail box and PO Box. General office duties.

• Comply and adhere to Company values, policies and procedures within the company.

• Provide professional reception customer service with excellence in patient care both in person and via phone conversation.

• Excellent communication skills and ability to relate well to patients, Radiologists, referrers and managers.

• Data entry of patient information into RIS/OCCUM CRM database with high degree of speed and accuracy, whilst maintaining patient confidentiality.

• Compile daily banking, process Medicare batching and daily figures.

• Training staff in front reception procedures, modalities and general office duties.

Travelled around Australia working in various industries.

BSES Sugar cane Research - Lab Assistant

Mackay, Qld - 2005

Bella Analytical Systems - Lab Assistant

Kwinana, WA - 2006-2007

STA Travel - Travel Agent

Perth, WA - 2008 - 2009