Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
AdministrativeAssistant
Karolina Krzywdzinska

Karolina Krzywdzinska

Adelaide,SA

Summary

Energetic, innovative, and dedicated professional with a fervent passion for work. Always optimistic with the ability to encourage others to overcome different obstacles. Successfully managing diverse commercial operations. Actively seeking challenging opportunity to contribute the skills and enthusiasm to a thriving and expanding business, aiming to be an integral part of its ongoing success and growth.

Overview

17
17
years of professional experience

Work History

Global Freight Coordinator (Transport) IMPORT

CH Robinson
Adelaide, SA
05.2022 - Current
  • Managed FCL and LCL shipments, as well as some import Air-freight.
  • Collaborated with carriers, shipping lines (to have EDOs on time), and customs (ICS) to execute daily shipments.
  • Ensured accuracy of shipments information, adeptly tracking and tracing loads, and resolving any logistical challenges.
  • Handled high volume of shipments, particularly those requiring fumigation or cargo inspections, with meticulous attention to detail.
  • Successfully managed refrigerated shipments.
  • Managed domestics deliveries.
  • Implemented effective de-hire processes to prevent detention and minimize unnecessary fees.
  • Implemented streamlined invoicing process, contributing to efficient financial transactions.
  • Ensured timely clearance of cargo by working closely with Customs authorities.
  • Navigating between different programs: Navisphere, Expedient, ICS access.

Chairwonam

The Ethnic Schools Association of SA Inc. Polish School
Adelaide, SA
02.2020 - 02.2023
  • Maintained good relationships between parents/children and school
  • Managed all school celebrations.
  • Arranged meetings to obtain best outcomes for school.
  • Managed and supported social media for school.
  • Cooperated with Public Officer to obtain many different grants.
  • Leaded recruitment of new students process.
  • Maintained and constantly controlled school budget.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customers requests to improve their satisfaction.

International Logistics Coordinator (Domestic)

Customs Agency Services
Adelaide, SA
10.2021 - 04.2022
  • Cultivated and maintained positive relationships with stakeholders to facilitate seamless cargo shipments within Australia.
  • Managed end-to-end flow of products, ensuring smooth transition from suppliers to receivers.
  • Developed and executed comprehensive plans to track and coordinate all shipments, ensuring timely product delivery.
  • Proactively addressed and resolved issues, including rerouting orders when necessary, to optimize shipment processes.
  • Adhered to specific customer instructions, enhancing customer satisfaction and meeting unique requirements.
  • Managed special domestic shipments with specific requirements such as dry-ice and expedited delivery via domestic air-freight.
  • Strategized and coordinated challenging military domestic movements to ensure efficient and secure cargo transport.
  • Oversaw invoicing process, ensuring accuracy and efficiency in financial transactions.
  • Arranged storage solutions for cargo as needed, contributing to effective logistics management.

International Logistics Coordinator (Air Export)

Customs Agency Services
Adelaide, SA
05.2021 - 10.2021
  • Optimized operational flow for export air freight clients to ensure seamless and efficient processes.
  • Collaborated with overseas agents to manage paperwork and charges, maintaining effective communication channels.
  • Executed cargo bookings with different airlines and road transport companies, ensuring streamlined logistics.
  • Coordinated with warehouse supervisor to oversee movement of cargo in and out of storage facilities.
  • Interfaced with warehouse officers to facilitate export pick-ups and ensure compliance with SLI inspections.
  • Specialized in meticulous handling of Dangerous Goods shipments, thoroughly checking documentation and cargo as required.
  • Responded promptly to customer inquiries, fostering strong relationships and delivering optimal transportation solutions.
  • Organized Aircraft on Ground (AOG) shipments, demonstrating adaptability and quick response in critical situations.

Customer Service and Operations

FJT Logistics
Adelaide, SA
11.2020 - 05.2021
  • Cooperated with agents, shipping lines, transpotrs and customers
  • Managed ocean Imports / Exports shipments.
  • Managed LCL shipments.
  • Managed Coastal Shipping.
  • Ensured all documentation needed in place.
  • Managed import Air and Sea freight registrations.
  • Ensured Air/Sea cargo lodgements done on time.
  • Maintained cargo reporting, administration and invoicing timely arranged.
  • Coordinated ED/O's.
  • Coordinated daily deliveries / cargo pickups to and from customers on time.
  • Cooperated with Custom Broker in order to make sure goods are clear / AQIS released.
  • Managed EDI Cargowise.
  • Managed Microsoft Teams.

Logistics Coordinator

Boart Longyear
Adelaide, SA
01.2020 - 11.2020
  • Data Entry (Implemented with detailed comparison of freights costs from carriers invoices and Myfreight platform's offered costs according to shipping details into OTM).
  • GL coding assignation.
  • Processed information into Transport Management System (TMS) platform.
  • Monitored and corrected of invoices containing any special unloading equipment.
  • Prepared shipping documentation (Invoices, packing lists, tenders).
  • Coordinated of pre-alerts and monitored of BL/HAWB).
  • Managed all of domestic freights (booking and tracking).
  • Coordinated of standard export shipments, as well as express ones.
  • Handled DG shipments and oversized shipments.
  • Constantly compared different carrier's freight prices.
  • Closely worked with vlookup and pivotTable.
  • Handled Oracle E-Business Suite (EBS) and Oracle Transportation Management (OTM).
  • Assisted with solving problems - weekly meetings.

Sale Specialist / Freight Agent

Sea-Logistics
Poland
02.2015 - 02.2016
  • Business development / maintained long-term relationships.
  • Managed monthly client's visits- country wide.
  • Controlled of shipments costs and quality of service.
  • Verified transport documents.
  • Managed transport movements.
  • Developed sales sector.
  • Supervised of import and export department.
  • Supported and managed big project to gain clients to use cold storage chamber within harbour ground.
  • Empowered and managed Road Transport Sector, Full Truck Load but also LCL department from scratch in company which was finalized by signing multiple contracts with international companies.

Sea Forwarder

Sea-Logistics
Poland
10.2014 - 01.2015
  • Organized best route for each of shipments. (Considered factors such as perishable or hazardous nature of goods, cost, transit time and security).
  • Managed communication with carriers - shipping lines and clients.
  • Ensured proper documentation in place.
  • Organized bookings for trucks and containers.
  • Arranged appropriate packing for goods.
  • Negotiated transport rates, insurance.
  • Managed process of preparing quotations and invoices as well as arranging overdue payments.
  • Suggested operational improvements.

Traffic Operator / Forwarding Agent

Erontrans
Poland
12.2008 - 10.2014
  • Managed full and part load truck movements.
  • Managed (expresses) priority road transport within Europe.
  • Processed costumer's inquiries.
  • Quotations.
  • Managed documentation process.
  • Maintained excellence between clients and company.

Freight Customer Service

Stena Line
Poland
06.2007 - 10.2008
  • Contracts negotiation.
  • Managed transporting process for special arrangements and delicate cargoes.
  • Maintained excellent communication and control through all phases of journey between clients and company.
  • Managed reservations on ferries - cargo and trucks.
  • Account management for Polish and international clients.
  • Responsible for correct documentation.
  • Cooperated with forwarding companies.
  • Managed invoices processes.

Education

MBA - Master of Business Administration - General

Kaplan Business School
Adelaide
03-2018

Master of Science - Port and Fleet Management

Gdynia Maritime University
Poland
06-2008

Bachelor of Science - Engineer's Degree - Transport

Maritime Academy Szczecin
Poland
06-2006

Skills

  • Cost Control
  • Vendor Relationships
  • Attention to Detail
  • Adaptability and Flexibility
  • Organizational Skills
  • Problem-Solving Aptitude
  • Analytical Skills
  • Professionalism
  • Task Prioritization
  • Teamwork and Collaboration
  • Excellent Communication
  • Continuous Improvement
  • Goal Setting
  • Active Listening
  • Decision-Making
  • Motivational Leadership

Languages

English
Full Professional
Polish
Native/ Bilingual

References

References available upon request.

Timeline

Global Freight Coordinator (Transport) IMPORT

CH Robinson
05.2022 - Current

International Logistics Coordinator (Domestic)

Customs Agency Services
10.2021 - 04.2022

International Logistics Coordinator (Air Export)

Customs Agency Services
05.2021 - 10.2021

Customer Service and Operations

FJT Logistics
11.2020 - 05.2021

Chairwonam

The Ethnic Schools Association of SA Inc. Polish School
02.2020 - 02.2023

Logistics Coordinator

Boart Longyear
01.2020 - 11.2020

Sale Specialist / Freight Agent

Sea-Logistics
02.2015 - 02.2016

Sea Forwarder

Sea-Logistics
10.2014 - 01.2015

Traffic Operator / Forwarding Agent

Erontrans
12.2008 - 10.2014

Freight Customer Service

Stena Line
06.2007 - 10.2008

MBA - Master of Business Administration - General

Kaplan Business School

Master of Science - Port and Fleet Management

Gdynia Maritime University

Bachelor of Science - Engineer's Degree - Transport

Maritime Academy Szczecin
Karolina Krzywdzinska