Karolina Senkova
Sydney,NSW
Summary
Highly motivated and result-driven business students with a diverse background in sales, customer service, administrative support and event management. Strong ability to multitask and prioritise workloads.
Overview
11
11
years of professional experience
Work History
Event Staff Member
Various employees and agencies
Sydney, NSW
07.2022 - Current
- Assist with setting up event spaces and coordinating the event
- Manage a team and delegate tasks among team members for smooth running of the event
- Greet guests upon arrival, provide them with information and promotional materials and direct them to their seats
- Assist guests with registration, inquiries and resolving any issues that may arise during the event
- Engage with attendees during the event
PROFESSIONAL NANNY
Private families
Sydney, NSW
09.2019 - Current
- Affectionately care for 1-3 children, aged 2 to 10
- Maintained a child-friendly environment with engaging activities and outdoor play
- Plan and organise children' and families' weekly and monthly schedule
- Assist and monitor children with homework assignments and special projects, eating and sleeping
ADMINISTRATIVE OFFICER
Fire Safe Maintenance Pty Ltd
Sydney, NSW
09.2019 - 12.2022
- Performed general office duties, answering emails, multi-line phones and routing calls to the appropriate department
- Managed smooth-running scheduling and booking jobs processes using SimPRO software
- Liaised with clients, strata management and real agents, tenants
- Assisted with invoicing using Xero software
- Created databases and spreadsheets
- Ordered material and stock required for work orders from suppliers.
CASUAL FITNESS INSTRUCTOR
Plus Fitness
Manly, NSW
11.2019 - 02.2020
- Managed group fitness classes with up to 15 members
- Cultivated relationships with participants by interacting with the group during fitness classes
- Explained and demonstrated various performed exercises
BARISTA
Chillax Espresso Bar
Sydney, NSW
01.2016 - 06.2019
- Greeted customers, took orders, dealt with queries and tracked transactions
- Cash handling, POS system, Opening and closing the till at the beginning and end of the day
- Managed stock levels and placed orders with suppliers on a daily and weekly basis
- Provided training and coaching to new employees
SALE ASSISTANT
Rebel Sport
Sydney, NSW
10.2018 - 01.2019
- Greeted and took orders from customers and dealing with all queries
- Managed stock levels and identifying ordering requirements
- Provided training and coaching to new employees.
RECEPTIONIST
Imperial Hotel
Karlovy Vary, Czech republic
06.2013 - 11.2015
- Greeted customers warmly, aiming to provide a positive and smooth check-in experience
- Manned incoming phone calls, handling general enquiries and requests
- Provided recommendations and tips for dining venues and tourist attractions
- Provided each guest with a list of the resort's upcoming activities and events upon check-in.
Education
Certificate 3 in Fitness -
Clean Health Institute
Sydney, NSW10-2019
Bachelor of Business -
University of Technology Sydney
Sydney, NSWLeadership and management -
Australian Pacific College, Manly
Year 12 Diploma -
TRIVIS S.r.o College Of Law And Emergency Services, Czech Republic
Skills
- Sales experience
- Customer service
- Problem-solving
- Office Administration
- Microsoft Word
- Driver licence
Languages
Czech
Native/ Bilingual
References
References available upon request.
Timeline
Event Staff Member
Various employees and agencies
07.2022 - Current
CASUAL FITNESS INSTRUCTOR
Plus Fitness
11.2019 - 02.2020
PROFESSIONAL NANNY
Private families
09.2019 - Current
ADMINISTRATIVE OFFICER
Fire Safe Maintenance Pty Ltd
09.2019 - 12.2022
SALE ASSISTANT
Rebel Sport
10.2018 - 01.2019
BARISTA
Chillax Espresso Bar
01.2016 - 06.2019
RECEPTIONIST
Imperial Hotel
06.2013 - 11.2015
Certificate 3 in Fitness -
Clean Health Institute
Bachelor of Business -
University of Technology Sydney
Leadership and management -
Australian Pacific College, Manly
Year 12 Diploma -
TRIVIS S.r.o College Of Law And Emergency Services, Czech Republic
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