Karoline Alves Da Silva
Dundas Valley
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Beauty Salon Owner
Karoline Alves Beauty
07.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Created and monitored promotional approaches to increase sales and profit levels.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Salon Administrative
HoneyTusk
03.2022 - 02.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team-building activities to enhance working relationships.
Beauty Salon Manager
Eloisa Santiago
01.2019 - 01.2020
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Managed cash flow, business transactions, banking and accounting processes.
- Promoted business through marketing initiatives and use of social media.
Administration Officer
Advocacy Zeus Sao Paulo
02.2017 - 03.2018
- Processed purchase orders, service contracts and financial reports.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Completed physical and digital reporting on activities.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Receptionist
Pizzaria Sao Paulo
01.2015 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Education
No Degree - Business
Training Masters
Sydney2020
No Degree - Beauty
Eloisa Santiago Beauty
Sydney2019
Skills
- Sales Planning
- Incident Response
- Beauty Trends
- Negotiation and Persuasion
- Issue Resolution
Timeline
Salon Administrative
HoneyTusk
03.2022 - 02.2023
Beauty Salon Owner
Karoline Alves Beauty
07.2020 - Current
Beauty Salon Manager
Eloisa Santiago
01.2019 - 01.2020
Administration Officer
Advocacy Zeus Sao Paulo
02.2017 - 03.2018
Receptionist
Pizzaria Sao Paulo
01.2015 - 01.2016
No Degree - Business
Training Masters
No Degree - Beauty
Eloisa Santiago Beauty
Similar Profiles
SETH ALVESSETH ALVES
Part Time Auto Body Technician at Alves Hot Rod Garage & Gosselin TirePart Time Auto Body Technician at Alves Hot Rod Garage & Gosselin Tire
Tifani Giovana de OliveiraTifani Giovana de Oliveira
Auxiliar jurídica at Advocacia Severino Alves FerreiraAuxiliar jurídica at Advocacia Severino Alves Ferreira
Dominic AlvesDominic Alves
General Construction Laborer at Alves Bros Contracting Ltd.General Construction Laborer at Alves Bros Contracting Ltd.
YI JUN ZHANGYI JUN ZHANG
Apprentice Electrician at Real PowerApprentice Electrician at Real Power
Louisa MoreiraLouisa Moreira
Restaurant/Bar Owner Manager Bar Terrazza at Self EmployedRestaurant/Bar Owner Manager Bar Terrazza at Self Employed