Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Timeline
Generic

Karol Josef Ascano

Mandurah,WA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Back of House Team Member

KFC
Mandurah, WA
01.2024 - Current
  • Worked closely with team members to resolve any kitchen issues swiftly, maintaining a positive work atmosphere.
  • Collaborated with front of house staff to ensure timely delivery of orders, enhancing customer satisfaction.
  • Cleaned and sanitized utensils, dishes or silverware.

Front of House Team Member

KFC
Mandurah, WA
08.2022 - Current
  • Assisted customers with prices, and other inquiries.
  • Wiped down tables and removed trash to provide clean, welcoming dining environment.
  • Replenished supplies and organized food preparation stations to maximize productivity.

Education

High School Diploma -

Mandurah Catholic College
Mandurah
11-2024

Bachelor of Business Administration -

Curtin University
Bentley

Skills

  • Customer service
  • Conflict resolution
  • Data analysis
  • Problem solving
  • Customer engagement
  • Team collaboration
  • Quality assurance
  • Adaptability and flexibility

Certification

  • Financial Services II

Languages

filipino
Professional
English
Professional

Accomplishments

  • Christian Leadership 2024
  • Mandurah Social Tournament Winner 2x

Affiliations

  • Division 3 Volleyball Mandurah
  • Coach for Mandurah Volleyball
  • Badminton Coach
  • Karate
  • Violin
  • Guitar

Timeline

Back of House Team Member

KFC
01.2024 - Current

Front of House Team Member

KFC
08.2022 - Current

High School Diploma -

Mandurah Catholic College

Bachelor of Business Administration -

Curtin University
Karol Josef Ascano