Summary
Overview
Work History
Education
Skills
Timeline
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Karralee Stewart

Carrara ,Queensland

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I’m successful in sales and marketing. Drive sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Overview

7
7
years of professional experience

Work History

Retail Assistant

Bras N Things
Broadbeach, QLD
10.2021 - Current
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Bartender

BYC Recruitment
Surfers Paradise, QLD
07.2021 - 08.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.

Crew Member

McDonald’s
Boronia, VIC
01.2018 - 01.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

Business

Swinburne Croydon Campus
Croydon, VIC

Upwey High School
Upwey, VIC
01.2018

Skills

  • Exceeding Customer Expectations
  • Store Policies and Procedures
  • Energy and Physical Stamina
  • Cash Register Operations
  • Sales and Promotions
  • Building Customer Loyalty
  • Merchandise Receiving and Handling
  • Adaptable and Flexible
  • Meeting Sales Goals
  • Building Customer Relationships and Loyalty
  • Excellent Written and Verbal Communication
  • Persuasive Selling
  • Merchandising and Display
  • Upselling Strategies
  • POS System Operations
  • Flexible Hours
  • Gift Wrapping
  • Customer Assistance

Timeline

Retail Assistant

Bras N Things
10.2021 - Current

Bartender

BYC Recruitment
07.2021 - 08.2021

Crew Member

McDonald’s
01.2018 - 01.2020

Business

Swinburne Croydon Campus

Upwey High School

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Karralee Stewart