Karren Martin
Parkwood, Gold Coast
Summary
Dedicated and compassionate, driven to excel in chosen field by providing professional and holistic care. Continuously seeking growth and personal development, committed to learning and evolving to deliver the highest level of care, drawing from own experiences and knowledge. True passion lies in helping others and making a meaningful contribution to those in need, offering comfort, support, and professional care that addresses their physical, mental, and spiritual well-being. Strong desire to make a difference, no matter how small, determined to positively impact the lives of those who require assistance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Nursing
Robina Private Hospital
11.2022 - Current
- Provision of nursing leadership and delegated activities
- Responsible for the provision of nursing care that meets the ANMC Competency Standards and other professional practice standards relevant to the position
- Achieve labour hours per patient day targets
- 90 bed hospital comprising of 3 x 30 bed wards
- Coordination of bed management in inpatient areas in consultation and collaboration with Admissions Coordinator
- Setting and maintaining high standards of clinical practice and customer service
- Provision of an in service education to peers on a regular basis
- Participate in the implementation of competency and skills assessment programs
- Clinical resource for colleagues and peers
- Lead nursing involvement as a member of the multi-disciplinary team in the development, implementation and evaluation of nursing care plans, patient management plans and assessments
- Maintenance of appropriate records and statistics in relation to service delivery
- Ensuring a high standard of care provided to all patients and actively promotes continuous improvement in patient care
- Fulfill role of patient advocate
- Ongoing assessment of patient acuity and responsiveness to appropriate staffing levels
- Monitor staff skills mix in relation to patient allocation
- Ensures safe clinical practice and budgetary implications are adhered to
- Ability to work within established labor KPI’s
- Participates in clinical teaching/ orientation of new nursing staff/ peers and student nurses
- Participates in the quality development, implementation and evaluation of clinical service delivery policy, procedures, programs and systems
- Attends regular staff meetings, and when required serves on relevant committees
- Active participation in quality improvement activities and risk management activities within the clinic
- Active participation in the Occupational Health and Safety and Infection Prevention and control
- Participates in own performance review and development
- Manages the performance review and development system of line managed staff
- Identifies the competencies of staff and training requirements
- Promote post graduate qualification and professional advancement amongst staff
- Labour hours per patient day target met
- Management of allocated budget
- Evaluation of patient care outcomes which indicate health status improvement
- Review and investigation of clinical incidents
- Completion of staff performance appraisals
- Mandatory training completion rates for staff
- Administration
- Communication
- Leadership
Regional Manager
Vacenti Aged Care
06.2018 - 12.2021
- Overseeing 6 RACF’s – 800 beds
- Mentoring facility managers to ensure financial management, consumer satisfaction and quality compliance
- Liaise with senior management and Board members
- Engage with stakeholders to promote and maintain reputation
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
Facility Manager
Marebello Aged Care Facility
06.2018 - 12.2021
- Managing 138 bed facility
- 173 staff including registered, care and axillary staff
- Clinical governance
- Identifying clinical risk and implementing strategies to prevent/reduce harm
- Infection prevention and control nurse lead
- Financial management
- ACFI submissions
- Recent accreditation against new Aged Care Standards with positive outcomes
- Staff recruitment and performance reviews
- Staff motivation and achievements in creating positive staff culture reducing staff turnover
- Detailed report writing
- Strong analytical skills
- Conflict resolution
- Effective complaints management
- Dedicated PCI management and improvement of systems
- Hands on approach and clinical mentor
- Deliver relevant clinical and non clinical education to staff to improve practice
- Support and educate clinical teams to achieve best outcomes with current up to date best practice
- Audit and identify deficits in knowledge and formulate education plan
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
Registered Nurse – Contract
CQ Nurse – Agency
01.2018 - 02.2018
- 14 bed rural hospital
- 8 bed acute
- 6 bed aged care
- 2 x resuscitation bay E.D
- 2 x triage/examination rooms
- Triage of emergency presentations
- Phlebotomy
- Wound dressings
- Effective assessment of all patients
- Triage presentations based on Qld health triage guidelines
- In charge shifts
- ISTAT
- Hibiscus
- EDIS
- Telehealth
- Supervise RFDS fly outs of acute patients
Registered Nurse – contract
Healthcare Professional Group
07.2017 - 12.2017
Clinical Care Manager – 2IC
Arcare Aged Care
11.2015 - 06.2017
- 2IC to Facility Manager - acting Facility Manager role when required
- Efficient and effective management of all resident care and wellbeing
- Effective documentation of care and service to meet legal requirements and maximize financial outcomes
- 120 bed facility encompassing 20 bed sensitive care dementia unit
- All aspects of patient care
- Care planning
- Incident management
- Quality assurance
- Case conferencing
- Staff management
- Wound care
- Medications
- Daily resident rounds with visiting G.P’s
- Assist and support all staff and function in a team to provide care to residents at all times
- Apply practical intervention procedures for dementia or behavioral problems
- Monthly analysis and trending
- Liaise with Allied services to ensure resident needs are met
- Weekly clinical review meetings
- Monthly MAC meetings
- Work effectively within budgets
The Park. Centre for Mental Health Treatment, Research and Education.
07.2015 - 02.2016
- Observing and recording the condition of patients
- Using therapeutic techniques to de-escalate difficult situations
- Participate in structured daily activities with patients
- Medication administration in accordance with current legislation and standards
- Provision of personal and nursing care to individual patients
- Recognising and reporting changes in patients behaviors or health status
Casual Pool CCU
Allamanda Private Hospital, Southport.
10.2014 - 03.2015
- Observing and recording the condition of patients
- Monitoring post-operative patients and reporting to RN
- Patient admissions and discharges
- Monitoring patients on cardiac monitoring
- Carrying out wound inspection and sterile dressing procedures
- Liaising with allied health staff
- Communicating with doctors via SBAR
- Attending to patient care plans and risk assessments
- Checking and administering medications
- Producing accurate legible records
- Preparing patients for surgical procedures
- Time management
- Building a therapeutic relationship with patients
- Maintain highest level of professionalism within the workplace
Education
Bachelor of Nursing -
University of Southern Queensland
Diploma of Nursing -
Kings International College
Masters of infection Control -
Graduate Certificate -
Infection Prevention and control
Advanced Life Support Certificate -
Quality in Aged care Master Class -
Wound management – Master class statement attained -
Law in Aged Care – statement attained -
Team leadership/management – statement attained -
Insight Alcohol and Drug online training -
Pain management master class -
Skills
- Strong management and customer service skills
- Strong clinical assessment skills
- Financial management
- Strong complaint resolution skills
- HR management
- Ability to identify deficits in care and formulate training and education to ensure best outcomes
- Medication management
- Infant and adult immunization
- Pain management master class
- Working in collaboration of a multidisciplinary team
- Palliative care
- Performed client health and pain assessments
- Wound care
- Strong work ethic
- Nurse education and training
Registrations
APHRA, NMW0001671214
Certification
- CPR/AED Certification
- Advanced Life Support Certification
- Immunisation course - in progress
Timeline
Director of Nursing
Robina Private Hospital
11.2022 - Current
Regional Manager
Vacenti Aged Care
06.2018 - 12.2021
Facility Manager
Marebello Aged Care Facility
06.2018 - 12.2021
Registered Nurse – Contract
CQ Nurse – Agency
01.2018 - 02.2018
Registered Nurse – contract
Healthcare Professional Group
07.2017 - 12.2017
Clinical Care Manager – 2IC
Arcare Aged Care
11.2015 - 06.2017
The Park. Centre for Mental Health Treatment, Research and Education.
07.2015 - 02.2016
Casual Pool CCU
Allamanda Private Hospital, Southport.
10.2014 - 03.2015
Diploma of Nursing -
Kings International College
Graduate Certificate -
Infection Prevention and control
Advanced Life Support Certificate -
Quality in Aged care Master Class -
Wound management – Master class statement attained -
Law in Aged Care – statement attained -
Team leadership/management – statement attained -
Insight Alcohol and Drug online training -
Pain management master class -
Bachelor of Nursing -
University of Southern Queensland
Masters of infection Control -
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