Kar Sing Kong
Gold Coast,QLD
Summary
Over the years I have developed many different skills in order to become a Assistant Store Manager. These skills also allow me to help give be able to give me the analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors and providing excellent customer service. I am a highly organised, reliable hardworking individual that can excel individually or team settings
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Ashmore Newsextra
Ashmore, QLD
08.2017 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction and new product information
- Answered customer questions and addressed problems and complaints in person and via phone.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Console Operator
BP Ashmore
Ashmore , QLD
08.2007 - 07.2017
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
Education
Bachelor of Commerce - Accounting
Griffith University
Gold Coast, QLD11-2014
High School Diploma -
Trinity Lutheran College
Ashmore QLD 12-2005
Skills
- POS Systems Operations
- Problem-Solving
- Customer Service
- Mentoring and Coaching
- Team Building and Leadership
References
References available upon request.
Timeline
Assistant Store Manager
Ashmore Newsextra
08.2017 - Current
Console Operator
BP Ashmore
08.2007 - 07.2017
Bachelor of Commerce - Accounting
Griffith University
High School Diploma -
Trinity Lutheran College
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