Kartavya Chopra
Surrey Hills,VIC
Summary
Customer-oriented Store Manager offering over 1 year of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
2
2
years of professional experience
Work History
Store Manager
Dominos
North Melbourne , VIC
2022.07 - 2022.10
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
Sales Representative
Star Phones Australia PTD LYT
Melbourne , VIC
2022.10 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
- Improved overall customer purchasing experiences to promote steady revenue.
Education
Bachelor of Science - Computer And Information Sciences
Swinburne University Of Technology
Melbourne, VIC2025-08
Skills
- Competitor Monitoring
- Loss Prevention
- Report Generation
- Partnership Building
- POS Systems
- Team Development
- Store Merchandising
- Talent Recruitment
- Customer Service Management
- Supply Ordering
- Employee Training
- Customer Service
Timeline
Sales Representative
Star Phones Australia PTD LYT
2022.10 - Current
Store Manager
Dominos
2022.07 - 2022.10
Bachelor of Science - Computer And Information Sciences
Swinburne University Of Technology
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