Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Karthik Kumar

Sydney,NSW

Summary

I am an 18-year-old nursing student at University of Technology Sydney. I have experience in retail and healthcare hence possessing skills such as time management, patient care, customer management in both slow and fast paced situation. I have a great passion for helping people and using my skills for the best of the society and I am socially confident, empathetic, kind and easy to communicate with.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Optical Assistant

Specsavers
Campbelltown, NSW
06.2024 - Current
  • Performed administrative duties such as data entry and filing paperwork.
  • Educated patients on proper care and handling of eyewear products.
  • Conducted vision screenings using specialized equipment.
  • Processed payments from customers using a point-of-sale system.
  • Scheduled appointments for eye exams with optometrists.
  • Answered phone calls from potential customers inquiring about services offered by the practice.
  • Improved fit of patients' glasses and completed basic repairs covered by office warranty.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.

Retail Worker

kmart
Liverpool, NSW
03.2021 - 06.2024
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Education

Bachelor of Nursing - Nursing

University Of Technology Sydney
Sydney, NSW
08-2027

High School Diploma -

Mount Carmel Catholic College
Varroville
10-2023

Skills

  • Patient Care
  • Appointment Scheduling
  • Work Order Preparation
  • Paperwork management
  • Customer Education
  • Pre-Testing Procedures
  • Problem-solving aptitude
  • Multitasking
  • Relationship Building
  • Time Management
  • Effective Communication
  • Analytical Thinking
  • Time management abilities
  • Adaptability
  • Decision-Making
  • Reliability
  • Customer service abilities
  • Problem-Solving
  • Team Collaboration

Certification

  • First Aid Certificate
  • Working With Children's Check
  • Willing to obtain any other certificates required

Accomplishments

  • High School Graduation Award
  • Contribution to College life award
  • College Service Award

Timeline

Optical Assistant

Specsavers
06.2024 - Current

Retail Worker

kmart
03.2021 - 06.2024

Bachelor of Nursing - Nursing

University Of Technology Sydney

High School Diploma -

Mount Carmel Catholic College

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Karthik Kumar