Retail Console Operator
- Serving customers
- Increased sales significantly by upselling higher-end products to customers
- Refilling drinks in cool rooms
- Face up stocks
- Checking expiry and rotating stock according to dates
- Placing orders to restock
- Used POS system to total customer purchases and receive payment by cash, credit, debit and voucher.
- Managed cash register accurately, ensuring proper handling of transactions and tips
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Optimised resource utilisation by effectively managing equipment usage during peak hours and periods of high demand.
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
- Maintained daily activity reports.