Recognises customer service as a valuable tool to deliver overall quality and satisfaction to people. Currently I am a service delivery officer at Serco Australian Taxation Office . My role entails answering complex customer enquiries,Complaints Trained , Debt, Business, Individual Skill sets. Updating customers details, and satisfying KPI’s. Throughout my experience I have proven that I have the ability to work under pressure both autonomously and within a team environment.
Call handling Telstra 1245 Product Yellow/ White pages