Summary
Overview
Work History
Education
Skills
Managerialexperience
References
Timeline
Generic

Karyn Westbury

Albion,QLD

Summary

Experienced State Sales Manager with over 12 years of progressive experience in exceeding sales targets and driving corporate growth. Known for implementing effective sales strategies that consistently meet and surpass company-defined quotas. Passionate mentor and leader, skilled in developing and guiding top-performing teams to excel. Adept at creating a collaborative work environment that fosters engagement and empowerment. Proven ability to build and sustain strong relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Dedicated to leveraging my expertise in sales and leadership to contribute to organizational success

Overview

18
18
years of professional experience

Work History

State Sales Manager

Wymac Gaming Solutions
02.2022 - Current
  • Leadership and Strategic Alignment: Drive regional sales performance by leading and mentoring a high-performing team. Collaborate closely with the Director and National Manager to ensure regional strategies align with national objectives.
  • Sales Strategy and Execution: Develop and implement comprehensive sales strategies to boost revenue and expand market presence. Monitor market trends and adjust sales forecasts to match changing demand patterns.
  • Client and Partner Relations: Cultivate and maintain strong relationships with clients, vendors, and partners. Enhance customer satisfaction by addressing disputes promptly and delivering high-quality service, while negotiating favorable contract terms to optimize costs and quality.
  • Financial Oversight and Reporting: Oversee budget development, forecasting, and financial reporting to track progress towards organizational objectives. Ensure accurate financial management and adherence to company policies and standards.
  • Market and Performance Analysis: Compile and analyze sales data to identify opportunities for improvement. Develop and deliver impactful sales presentations and attend industry events to showcase products and expand professional networks.
  • Cross-Functional Collaboration: Liaise with sales, marketing, and management teams to develop and implement solutions that achieve shared objectives. Collaborate with headquarters and regional teams to maintain consistent messaging and enhance overall performance.

SALES EXECUTIVE

Konami Australia
12.2012 - 01.2022
  • Key and Multi-Site Account Management: Successfully managed key accounts and multi-site clients, ensuring alignment with Konami Australia’s sales objectives and service standards. Developed tailored strategies to meet the unique needs of each account.
  • Customer Relationship Development: Achieved sales targets by proactively cultivating and securing new customer relationships. Leveraged strong interpersonal skills to build and maintain long-term client partnerships.
  • Opportunity Identification and Sales Growth: Conducted thorough research to identify new sales opportunities and leads, consistently exceeding sales goals and contributing to increased profitability.
  • Sales Strategy Implementation: Boosted sales revenue through the development and execution of effective sales strategies. Enhanced client engagement and satisfaction by implementing solutions that addressed their specific needs.
  • Data-Driven Decision Making: Regularly analyzed sales data to track progress towards goals. Adjusted strategies based on insights to ensure continuous improvement and achievement of sales targets.
  • Performance Monitoring and Adjustment: Monitored sales performance and made necessary strategic adjustments to ensure targets were met and exceeded. Utilized data-driven insights to refine approaches and optimize sales outcomes.

Business Development Manager / Educator

L'Oreal Professional
08.2009 - 11.2012
  • Business Growth and Market Expansion: Drove significant business growth by penetrating key market segments and increasing market share within existing client portfolios. Identified and pursued new business opportunities, resulting in a substantial expansion of the client base.
  • Client Relationship Management: Cultivated and maintained strong relationships with key decision-makers through regular, proactive communication. Delivered customized solutions tailored to clients' unique needs, fostering long-term partnerships and driving repeat business.
  • Strategic Marketing and Sales Initiatives: Implemented targeted marketing initiatives and strategic plans that generated new business and enhanced client engagement. Leveraged deep industry knowledge to develop effective strategies and deliver exceptional value to clients

Business Development Manager / Educator

OZDARE (Revlon Professional)
05.2006 - 07.2009
  • Expanded Client Base: Drove substantial growth by identifying and capitalizing on new business opportunities. Built and nurtured strong relationships with key decision-makers, significantly increasing the client base and driving revenue growth.
  • Revenue Enhancement and Account Management: Successfully managed a diverse portfolio of accounts, consistently surpassing revenue targets through strategic upselling and exceptional customer service. Demonstrated expertise in maximizing account potential and enhancing client satisfaction.
  • Strategic Client Engagement: Strengthened client relationships through targeted engagement and tailored solutions. Maintained regular communication to address evolving needs and ensure high levels of satisfaction, resulting in long-term client retention and loyalty.

Education

Graduate Certificate - Business Administration

Torrens University Australia
Sydney, NSW
11.2021

Mini-course on Creativity in Entrepreneurship (UMG8031) -

USQ

Micro-credential course on Data Analysis Essentials (MCC00018) -

TAFE Queensland

Konami Australia Sales Academy– Sales Training -

Cert IV Training and Assessment TAA40104 -

L'Oreal Professional LSA / Colour Technician training - inhouse -

Revlon Professional Sales/ Management / Colour Technician training - inhouse -

Cert III in Hairdressing -

Skills

  • Sales Leadership and Negotiation: Over 15 years of experience in sales, with a proven record in managing key accounts and negotiating high-value contracts across Queensland Demonstrated success as a State Sales Manager and former Sales Executive for leading global and Australian manufacturers
  • Strategic Market Understanding: Deep knowledge of the Queensland and Northern NSW marketplaces, including key sectors such as casinos, clubs, and hotels Expertise in developing and activating strategic campaigns and sponsorships tailored to diverse market needs
  • Relationship Building and Networking: Strong ability to establish and maintain professional relationships with industry figures and stakeholders, leveraging an extensive network within the gaming and hospitality sectors Recognized for a strong presence in industry bodies and commercial networks
  • Customer Service and Team Collaboration: Commitment to delivering high levels of customer service and working efficiently both in team environments and independently Proven ability to motivate and lead teams to achieve sales targets and business goals

    Training and Development: Experienced in developing and executing product training programs for major brands such as Wymac, Konami Australia, L’Oreal Professional, and Revlon Professional Skilled in creating impactful training materials and delivering presentations
  • Sales Strategy and Forecasting: Expertise in forecasting stock, managing SKU, and utilizing strategic planning to meet commercial and volumetric targets Proficient in creating tracking documents and leveraging data for decision-making
  • Contract Management and Activation: Experienced in negotiating and managing contracts, including CAPEX spend and promotional budgets Proven ability to execute successful venue and salon activations, including bespoke programs and multi-site projects
  • Effective Communication and Reporting: Highly skilled in both written and verbal communication, with a track record of managing internal and external communications effectively Proficient in using Microsoft programs and internal reporting systems to drive business outcomes
  • Creation of Bespoke Salon / Venue Activations meeting customer meets – Multi Site and cross venue Channel
  • High level of internal relationships within the business – QLD and Nationally High Level of understanding of Wymac Business structure to achieve outcomes – POC, Reporting
  • Engage with QLD Industry Bodies successfully
  • Very High standard of use of our internal systems and Reporting systems
  • High use of All Microsoft programs, Written and oral communication and presentations
  • Able to work under high pressure situations yet remaining composed and on deadline
  • Execute Brand trade shows to showcase brands within QLD marketplace
  • Ability to build effective journey planning for self and team using customer management tools
  • Seeking opportunities in call and actioning tasks at hand in short timelines and deadlines
  • Constantly seeking new business opportunities to grow Wymac's footprint
  • Forward thinking and planning for tactical activations (eg Qld Launch Strategy, currently working on release of Wymac Kiosk's)
  • Highly engaged and effective use of internal processes and reporting systems to achieve outcomes

Managerialexperience

  • Key Account and multi-site account Management
  • Account planning with key accounts within region –Multi Site / Group Management
  • Management of Sponsorships and Events to best leverage spend and ROI
  • Lead projects around regional specific brand activity
  • Organise NEW product Training sessions and portfolio training for key customers
  • Interpret Reporting and Analysis of venue data with trade sales, scan and marketing relevance
  • Disciplined time management and ability to schedule time with key stakeholders

References

From Konami Australia and or the Industry can be Provided to upon request

Timeline

State Sales Manager

Wymac Gaming Solutions
02.2022 - Current

SALES EXECUTIVE

Konami Australia
12.2012 - 01.2022

Business Development Manager / Educator

L'Oreal Professional
08.2009 - 11.2012

Business Development Manager / Educator

OZDARE (Revlon Professional)
05.2006 - 07.2009

Graduate Certificate - Business Administration

Torrens University Australia

Mini-course on Creativity in Entrepreneurship (UMG8031) -

USQ

Micro-credential course on Data Analysis Essentials (MCC00018) -

TAFE Queensland

Konami Australia Sales Academy– Sales Training -

Cert IV Training and Assessment TAA40104 -

L'Oreal Professional LSA / Colour Technician training - inhouse -

Revlon Professional Sales/ Management / Colour Technician training - inhouse -

Cert III in Hairdressing -

Karyn Westbury