Summary
Overview
Work History
Education
Skills
Timeline
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Karyn Windle

Miami

Summary

Through years of professional experience I am a detail-oriented team player with strong organisational skills. I have successfully shown my ability to handle multiple projects simultaneously with a high degree of accuracy, whilst identifying opportunities for process improvement. I also have a high level of communication and interpersonal skills that allow me to manage complex stakeholder relationships.

Overview

5
5
years of professional experience

Work History

Administration Manager

Legacy Through Movement
06.2022 - Current


  • Membership management through customer platform.
  • Liaison with gym owners regarding implementation of strategy to create distinctive gym culture and profitable operations
  • General gym operations.
  • Event planning and organisation.* Event planning and organisation.
  • Creation of opening, closing procedures and Coach KPI's to assist with performance management.
  • Creation of member feedback forms and the collation of results.
  • Stakeholder management including responsibility for team and client experience.

Owner - KMW Fitness

Self
05.2019 - 01.2023
  • Managed day-to-day business operations including banking, invoicing, financial and taxation lodgments.
  • Development and implementation of marketing strategy to attract and retain clients.
  • Consulted with clients to assess needs and create training plans.
  • Trained and motivated clients.
  • Event planning for client celebrations.
  • Maintaining a clean and safe studio.
  • Project management of the studio build and fit out.
  • Establishing and maintaining relationships with suppliers like AlphaFit.


Gym Manager

F45 Bundall
04.2018 - 04.2019
  • Management of a 400 member studio.
  • Trained employees on general procedures, gym rules and duties.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Rostering of Coaches to cover all classes.
  • Overseeing general gym operations including solving client and team issues when they arose.
  • Liaising with F45 Head Office.
  • Event management around Challenge completions and other celebrations.
  • Working with other local F45 in collaborations for inter-studio events.

Education

Bachelor of Business - Human Resources Management

Griffith University
Gold Coast, QLD

Certificate III & IV - Fitness

Human Performance Centre
Gold Coast

Skills

  • General Management and Administration
  • Planning and Prioritization
  • Hiring and Terminations
  • Training Staff
  • Customer Service including Communications and Interpersonal Skills
  • Company Representation
  • Service Provider Sourcing
  • Operational Efficiency
  • Records and Database Management
  • Event Planning
  • Stakeholder Management
  • Attention to Detail

Timeline

Administration Manager

Legacy Through Movement
06.2022 - Current

Owner - KMW Fitness

Self
05.2019 - 01.2023

Gym Manager

F45 Bundall
04.2018 - 04.2019

Bachelor of Business - Human Resources Management

Griffith University

Certificate III & IV - Fitness

Human Performance Centre

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Karyn Windle