Kasanita Leota
FAIRFIELD,NSW
Summary
I am a bright, cheerful, responsible and capable young woman looking to do well in life. I enjoy setting goals for myself and achieving them to the best of my ability. I am someone who puts in one hundred percent effort into everything I do and I am not satisfied if it is not completed to my standards. I learn quickly and enjoy accepting a new challenge. I am looking for employment which will provide job satisfaction and give me more experience for my future plans. I'm outgoing and relate really well to people of all ages, I'm mature and ready to take on any challenges and not afraid to give it a go no matter what it takes. Compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities or health concerns. Strengths include strong interpersonal skills, ability to adapt to different situations, and knowledge of care procedures. Have consistently provided comfort and safety to clients while promoting independence and well-being.
Overview
19
19
years of professional experience
Work History
Support Worker
Infinity and Beyond Care
Mortdale, NSW
09.2024 - Current
- Developed strategies to help individuals cope with their disability.
- Transported patients safely to social activities and doctors' appointments.
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Transported clients to appointments, social events, and other activities as needed.
- Provided emotional support to individuals with physical or mental disabilities.
- Encouraged independence by teaching skills needed for everyday life.
- Managed challenging behaviors through positive reinforcement techniques.
- Administered medication to patients according to strict schedules.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Warehouse Pick Packer
Amazon
Ingleburn, NSW
10.2016 - 12.2018
- Facilitated the sorting and packing of up to 1,000 products per day, ensuring proper dispatch.
- Operated heavy lifting equipment to move large stock items with zero accidents incurred.
- Assisted with the successful launch of a new product line, which became a top seller within two months.
Customer Service Cashier
Caitlah Internet Cafe
Nukualofa, Tonga
06.2008 - 07.2011
- Assisted customers in setting up accounts for internet access, printing and scanning documents.
- Answered incoming telephone calls promptly and professionally providing information about the cafe's services or routing calls to appropriate personnel when necessary.
- Provided technical support to customers on the use of computers, software programs and other services offered by the cafe.
- Restocked shelves with snacks and beverages when needed.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Customer Service Representative
Teta Tours Travelling
Nukualofa, Tonga
01.2006 - 06.2008
- Answered incoming calls from customers related to flight information or booking requests.
- Assisted customers with booking flights, hotels and car rentals.
- Organized travel arrangements including flights, accommodation bookings and car rentals.
Education
Graduate Certificate 3 - Disability And Ageing
TAFE NSW
NSW12-2024
Some College (No Degree) -
Queen Salote College
Tonga12-2005
Certificate 4 - Disability
TAFE NSW
NSWSkills
- Microsoft Office
- Daily living support
- Disability care
- Quick Leaner
- Teamwork
- Documentation and reporting
- Behavioral and Emotional support
- First aid and CPR
- Activity planning
- Mobility support
Timeline
Support Worker
Infinity and Beyond Care
09.2024 - Current
Warehouse Pick Packer
Amazon
10.2016 - 12.2018
Customer Service Cashier
Caitlah Internet Cafe
06.2008 - 07.2011
Customer Service Representative
Teta Tours Travelling
01.2006 - 06.2008
Graduate Certificate 3 - Disability And Ageing
TAFE NSW
Some College (No Degree) -
Queen Salote College
Certificate 4 - Disability
TAFE NSW