Kasen Ole

• Assisted guests with inquiries, providing accurate information about services and facilities.
• Managed check-in and check-out processes, enhancing operational efficiency.
• Maintained cleanliness and organization of the concierge area to create welcoming environment.
• greeted guests
• transported guest luggage to their suites.

banquet prepping

• Assisted guests with inquiries and provided information on services and amenities.
• Supported staff in maintaining cleanliness and organization of dining areas and common spaces.
• Collaborated with team members to ensure timely service during peak hours.
• Participated in training sessions to improve hospitality skills and knowledge of industry standards.
• preparing food/ banquet for a community members milestone birthday.