Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kasey Hay

Hobart,TAS

Summary

I’m looking for a position that can allow me to grow and expand on my skills in retail

I am a hardworking and reliable employee with a background in operating cash registers, stocking merchandise, superb cleaning methods and providing excellent customer service.

I’m highly organised, proactive and punctual I thrive within a solo or team setting.

My empathetic nature makes it easier to understand other people’s values, ethics and perspective

I’m always open to new tasks, challenges and feedback.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandiser

SNG Kellanova
02.2025 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Department Manager

H & M
03.2023 - 06.2023
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Retail Merchandising Representative

Clemenger
11.2021 - 03.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Commercial Cleaner

General Windows And Cleaning
01.2022 - 05.2022
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.

Education

Year 11 And 12 -

Elizabeth College
Hobart, TAS

Certificate III - Family And Community Services

Aets-training
Aets Moonah
10.2021

High School Certificate -

Thornbury High School
Thornbury, VIC
10.2006

Skills

  • Cash Handling
  • Cleaning and organization
  • Upselling strategy
  • Serving
  • Food safety and sanitation
  • POS systems
  • Patient care
  • Kitchen maintenance
  • Stocking and replenishing
  • Cash register operation
  • Retail Management
  • Rules and Regulations
  • Order Management
  • Policy and Procedure Adherence
  • Order Processing
  • Product and Service Sales

Certification

  • Community services Training - completed Oct 2021
  • Working with vulnerable people card
  • Full license expires 2028

Timeline

Merchandiser

SNG Kellanova
02.2025 - Current

Department Manager

H & M
03.2023 - 06.2023

Commercial Cleaner

General Windows And Cleaning
01.2022 - 05.2022

Retail Merchandising Representative

Clemenger
11.2021 - 03.2023

Year 11 And 12 -

Elizabeth College

Certificate III - Family And Community Services

Aets-training

High School Certificate -

Thornbury High School

Similar Profiles

CREATE PROFILE
Kasey Hay