Dynamic Customer Service Representative with a proven track record at NWAS, excelling in problem resolution and active listening. Enhanced customer satisfaction through effective conflict management and training initiatives. Proficient in CRM and Microsoft Excel, consistently delivering tailored support and fostering strong customer relationships in high-pressure environments.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.