KASEY KRANJEC
Melbourne,VIC
Summary
I am a motivated individual with an ambitious mindset. I have spent my career in hospitality and customer service. To progress my career and professional profile I am seeking opportunities to continue progressing professionally and undertake exciting new opportunities. I pride myself on processes and having the ability to control situations by following up, being organized, and completing requirements on time.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Assistant
Aldi
04.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- ran and organized new stock delivered daily.
Retail Assistant
Officeworks
09.2021 - 08.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Crew Trainer
McDonald's
03.2020 - 08.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Animal Care
Kangan Institute
Melbourne, VIC06.2024
High School Diploma -
Lakeview Senior College
Caroline Springs, VIC09.2022
Skills
- Stock Replenishment
- Customer Assistance
- Team Collaboration
- Customer Service
- Problem-solving abilities
- Time management
- Workplace cleanliness
Accomplishments
- completing volunteer work at sunshine hospital.
- finishing my excel subject health in 2021.
- employee of the month at officeworks.
Certification
- RSA completion.
-Barista course.
Timeline
Store Assistant
Aldi
04.2023 - Current
Retail Assistant
Officeworks
09.2021 - 08.2023
Crew Trainer
McDonald's
03.2020 - 08.2022
Animal Care
Kangan Institute
High School Diploma -
Lakeview Senior College
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