Dynamic and adaptable professional with a strong foundation in hospitality, progressing from casual staff to full-time manager through dedication, leadership, and excellent customer service skills. Proven ability to manage teams, streamline operations, and deliver exceptional customer service in fast-paced environments. Recently transitioned into the construction industry, currently completing a Certificate III in Civil Construction while gaining hands-on experience in traffic control. Eager to build a long-term career in construction by applying strong work ethic, communication, and team collaboration skills developed in the hospitality sector.
Made my way from a casual staff member, through to supervisor, to a dual role of full time Duty Manager/ Functions Manager in my almost 6 years at Spotswood Hotel.