Kasey McCormack
Langwarrin,Vic
Summary
Enthusiastic Retail Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Track record for driving and exceeding sales targets and KPI's. Motivated to learn, grow and excel in the retail industry.
Overview
3
3
years of professional experience
Work History
Sales Assistant
JB Hi-Fi
09.2022 - Current
- High knoweldge of Telco department procedues (Siebel & Console) - Provisoning contracts, closing sales, pen & paper, End Of Day
- Driving personal KPI's agreed to in weekly sales stars coaching sessions
- Extensive knowledge of JB Hi-Fi's Warranties & Services (Extra Care, JB Mobile Extra's, Install's & Setups)
- Attended JB Audio roadhsow & Telco Essentials training days
- Knowledge of POS, Return Management System (SOLVUP)
- Work with Store Manager, Sales Manager & Visual Merchandsing Co-Ordinator to achieve and maintain current visual merchandising standards and current promotional setup
- (Tickets, Weekly Sale Setup, Telco Promotions, Daily Walkthrough sheet)
- Worked in multiple departments - Telco, Portables, IT, Visual & White-goods/Smalls.
Retail Sales Assistant
ROCKWEAR
06.2021 - 06.2022
- Used consultative sales approach to understand customer needs and recommend relevant products
- Completed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
- Employed strategic tactics including cross selling and upselling to drive sales and lift KPI's
- Utalised POS system to process sales, returns, online orders and gift card activations
- Opened and closed store independently and prepared end of day cash for manager.
Skills
- Teamwork
- Cash Handling
- Upselling
- Customer Service
- Visual Merchandising
- Cross-selling
- Building Personal Relationships
Timeline
Sales Assistant
JB Hi-Fi
09.2022 - Current
Retail Sales Assistant
ROCKWEAR
06.2021 - 06.2022
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