Kasey Moase
Killarney Vale,NSW
Summary
Developed excellent interpersonal and communication skills in client-focused environment. Efficiently managed visitor interactions and inquiries, ensuring high levels of satisfaction. Looking to transition into new field, leveraging strong people skills and customer-centric approach.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cleaner
Shoreline Shine - Self Emploed
Central Coast, NSW
08.2024 - Current
- Maintained cleanliness and sanitation standards in residential and commercial properties.
- Developed efficient cleaning schedules to optimize workflow and client satisfaction.
- Established strong relationships with clients through reliable service and attention to detail.
- Adapted cleaning methods based on diverse client needs and property specifications.
- Used time management and efficient cleaning methods to meet deadlines.
Trainer & Assessor - Animal Care
Open Colleges
WFH
10.2023 - 08.2024
- Graded and evaluated student assignments, papers, and course work.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
Emergency & Critical Care Nurse
SASH
Prospect
08.2022 - 10.2023
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once
- Administered CPR, oxygen and other life-saving medical treatments
- Trained new Nurse's on proper protocols and procedures
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to families of patient's.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Learned and adapted quickly to new technology and software applications
- Worked flexible hours across night, weekend and holiday shifts
Teacher
TAFE NSW - Richmond
02.2022 - 04.2023
- Planned and implemented integrated lessons to meet national standards.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Completed daily reports on attendance and disciplinary performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Working knowledge of NSW companion animals’ legislation and local government guidelines
Emergency and Critical Care Veterinary Nurse
Sydney University Veterinary Teaching Hospital
Camperdown, NSW
06.2021 - 05.2022
Emergency and Critical Care Nurse
SVES
Rosebery, NSW
03.2021 - 06.2021
Head Veterinary Nurse/Practise Manager
Southeast Sydney Veterinary Hospital
03.2020 - 04.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Worked closely with Practise Manager to maintain optimum levels of communication to effectively and efficiently complete projects.
- Handled day-to-day running of hospital, ensuring high levels of productivity and progression.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and facilitated community petsitting business to provide a service for pet owners while building hospital's reputation.
- Molded team and embraced change to adapt within dynamic market.
- Coordinated weekly meetings for internal and external groups, including teleconferences and videoconferences, interacting with all levels of management.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Controlled costs and optimized spending via restructuring of inventory purchasing.
- Positioned as go-to person for up to fifteen staff members, troubleshooting complex administrative and training issues promptly.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Hired, trained and mentored staff to maximize effectiveness.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
- Evaluated incoming patients to determine treatment needs and urgency of care.
- Reconciled daily sales transactions to balance and log day-to-day revenue with RX Works and Cornerstone.
Senior Veterinary Nurse
Illawarra Animal Hospital
Yallah
08.2018 - 03.2020
Senior Veterinary Nurse
Cannon & Ball Veterinary Hospital
Wollongong
07.2017 - 08.2018
Casual Veterinary Nurse
Albion Park Veterinary Hospital
ALBION PARK, NSW
04.2017 - 07.2018
Senior Veterinary Nurse
Macarthur Veterinary Group
Bradbury
01.2015 - 03.2017
Casual Veterinary Nurse
Narellan Animal Hospital
Narellan
03.2014 - 01.2015
Senior Veterinary Nurse
Sydney Animal Hospitals
Norwest
10.2008 - 03.2014
Junior Veterinary Nurse
Great Western Animal Hospital
06.2005 - 10.2008
Junior Veterinary Nurse
Willoughby North Vets
01.2003 - 06.2005
Education
Certificate IV Veterinary Nursing & Animal Care - RPL ACM40418
Crampton Consulting
Provet, NSW11.2020
Certificate IV in Training And Assessment - TAE40116
Kiama Community College
Kiama, NSW01.2020
Certificate -
Veterinary Nursing & Animal Care
Wanganui, New Zealand2001
High School Diploma -
Wanganui High School
Wanganui, New Zealand1999
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Certification
Provide cardiopulmonary resuscitation Exp: 09/03/2027
Provide basic emergency life support Exp: 09/03/2029
Provide First Aid Exp: 09/03/2029
WWCC - WWC1717166E Exp: 02/03/2029
NDIS Worker Orientation Module: Completed 25/02/2026
Timeline
Cleaner
Shoreline Shine - Self Emploed
08.2024 - Current
Trainer & Assessor - Animal Care
Open Colleges
10.2023 - 08.2024
Emergency & Critical Care Nurse
SASH
08.2022 - 10.2023
Teacher
TAFE NSW - Richmond
02.2022 - 04.2023
Emergency and Critical Care Veterinary Nurse
Sydney University Veterinary Teaching Hospital
06.2021 - 05.2022
Emergency and Critical Care Nurse
SVES
03.2021 - 06.2021
Head Veterinary Nurse/Practise Manager
Southeast Sydney Veterinary Hospital
03.2020 - 04.2021
Senior Veterinary Nurse
Illawarra Animal Hospital
08.2018 - 03.2020
Senior Veterinary Nurse
Cannon & Ball Veterinary Hospital
07.2017 - 08.2018
Casual Veterinary Nurse
Albion Park Veterinary Hospital
04.2017 - 07.2018
Senior Veterinary Nurse
Macarthur Veterinary Group
01.2015 - 03.2017
Casual Veterinary Nurse
Narellan Animal Hospital
03.2014 - 01.2015
Senior Veterinary Nurse
Sydney Animal Hospitals
10.2008 - 03.2014
Junior Veterinary Nurse
Great Western Animal Hospital
06.2005 - 10.2008
Junior Veterinary Nurse
Willoughby North Vets
01.2003 - 06.2005
Certificate IV Veterinary Nursing & Animal Care - RPL ACM40418
Crampton Consulting
Certificate IV in Training And Assessment - TAE40116
Kiama Community College
Certificate -
Veterinary Nursing & Animal Care
High School Diploma -
Wanganui High School