Kasey Pavlinovich
Southern River,Australia
Overview
11
11
years of professional experience
Work History
House Keeping Supervisor
Programmed Rottnest
Perth, Western Australia
03.2021 - Current
- Driving buggy to and from accommodation
- Housekeeping tasks such as making beds, cleaning kitchens and bathrooms
- Monitor staff performance and provide feedback and coaching
- Collaborate with other departments such as, front desk and maintenance, to ensure smooth operations
- Manage and train housekeeping staff, ensuring they follow procedures and standards
- Inspect guest rooms and public areas for cleanliness and maintenance issues
- Maintain inventory of cleaning supplies and equipment
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Coached staff on strategies to enhance performance and improve customer relations.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Worked effectively in team environments to make the workplace more productive.
Bartender
Swan Districts Football Club
08.2020 - Current
- Serving food and drinks
- Collecting glasses
- Cleaning tables
- Operating cash register
Bartender
Paramount Nightclub
Perth
03.2022 - 06.2022
- Serving drinks
- Operating cash register
- Collecting glasses
Billabong Roadhouse
01.2021 - 03.2021
- Operating cash register
- Operating petrol console
- Serving food and drinks
- Cleaning tables
- Servicing and cleaning motel rooms
Mighty Quin Bar & Bistro
10.2020 - 01.2021
- Serving food and drinks
- Collecting glasses
- Cleaning tables
- Operating cash register
Education Assistant
Saint Anthony's Catholic School
Perth, WA
07.2020 - 09.2020
- Before and after school care for children
- Helped students master learning concepts through one-on-one and small group tutoring.
- Communicated and collaborated well with educators from various grade levels.
- Monitored student progress and provided feedback to lead teacher.
- Instructed students on usage and care of equipment to prevent injuries.
Utility Worker - East Juaradi FiFo
Corestaff
Perth
03.2020 - 07.2020
- Cleaning kitchen and men's quarters on mine site
- Performed housekeeping duties such as changing linens, vacuuming, dusting, laundry.
- Stocked housekeeping carts with supplies before each shift.
- Performed general housekeeping duties such as sweeping floors, cleaning workstations.
- Assisted with meal preparation and light housekeeping tasks.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Communicated effectively with team members about daily assignments and task progress.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Participated in regular training sessions related to hospitality industry trends and best practices.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Organized storage areas for efficient access to materials and supplies.
- Replenished room amenities according to established guidelines.
Road Roller Operator
WA Limestone
Perth, WA
05.2020 - 07.2020
- Operating road roller flattening surface on road works
- Ensured compliance with company policies and safety regulations at all times.
- Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
- Completed routine inspections on vehicles.
- Kept equipment fuelled and ready for immediate use to support scheduling demands.
- Ensured that work areas were clean and organized at all times.
North West Quarries & WA Limestone
08.2019 - 11.2019
- Operating weigh bridge, weighing truck loads
- Cleaning kitchen and men's quarters on mine site
- Cooking for mine site workers
- Picking up and dropping workers to the airport
- Collecting orders and groceries for the camp site
- I really enjoyed this role, but I was filling in for a couple of months for someone who was sick
- Unfortunately, there are no positions for me there fulltime
Store Assistant
The Jerky Co.
07.2017 - 08.2019
- Assisted customers by providing advice on products
- Weighed and prepared customer orders
- Monitored and ordered stock
- Maintained a safe workplace environment by preventing and identifying hazards
- Cash handling as well as processing EFTPOS transactions including closing cash register at the close of the business day
Customer Service Assistant
Bunning's Warehouse
11.2016 - 08.2017
- Attended to customer queries
- Performed point of sale teller duties as required
- Provided a welcoming experience by greeting customers as they entered the store
- Delivered advice and assistance to customers in various departments within the store
Kitchen Hand/Assistant
Cocoa & Rose Café
05.2016 - 05.2017
- Resolved customer queries regarding various issues in relation to their accounts
- Performed point of sale teller duties as required
- Monitored and restocked shelves with attention to stock rotation
- Made coffee as per the customer's order
- Prepared and served food orders
- Cleared tables in a timely manner including general housekeeping
Mentor (Voluntary)
Intellectually Disabled Mentoring
01.2017 - 03.2017
- Provided the opportunity for the ladies to develop social skills in a social setting
- Assist the ladies with day-to-day shopping allowing the ladies to understand the value of money
- Supported the ladies to seek and apply for suitable job opportunities online
Customer Service Assistant
Ben & Jerry's
05.2014 - 04.2016
- Attended to customer orders in a timely fashion
- Performed point of sale teller duties
- Monitored and restocked shelves with attention to stock rotation
- Awarded employee of the month in May, 2015
Volunteer (School-Based Work Experience)
Padbury Education Centre
10.2014 - 11.2015
Volunteer (School-Based Work Experience)
Jelly Beans Day Care
05.2014 - 06.2014
- Ensured a safe play environment was maintained
- Observed and monitored children's play activities
- Sanitized toys and play equipment on a regular basis
- Teach fundamental skills such as colour, shape, number and letter recognition as well as personal hygiene, and social skills
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
Customer Service Assistant
McDonald's Restaurant
01.2014 - 04.2014
- Received orders and relayed to kitchen staff in a timely manner both on the front counter as well as drive-thru
- Cash handling as well as processing EFTPOS transactions
- Monitored and restocked storeroom with attention to stock rotation
- General housekeeping allowing a safe, hazard free restaurant for all patrons
- Accurately take customer orders during peak periods
Education
Responsible Service of Alcohol Certificate -
06.2017
WACE Graduation Certificate -
Ashdale Secondary College
12.2015
SmartMove Certificate - General Module - Retail
Work Safe WA
12.2015
Certificate II - Childcare
12.2015
Certificate III - Education Support
12.2015
Skills
- Ability to work in a diverse team environment
- Self-management
- Task completion to high standards
- Time management
- Confident communicator
- Interpersonal skills
- Written communication skills
- Verbal communication skills
- Microsoft Windows
- Microsoft Office software
- Willingness to undertake new tasks
- Ability to gain new skills
- Team building
- Cleaning protocols
- Safety compliance
- Quality control
- Chemical handling
- Inventory management
- Collaboration skills
- Customer service
- Conflict resolution
- Performance improvements
- Team performance management
- Housekeeping
Volunteer Experience
- Mentor, Intellectually Disabled Mentoring, 01/01/17, 03/01/17, Provided the opportunity for the ladies to develop social skills in a social setting, Assist the ladies with day-to-day shopping allowing the ladies to understand the value of money, Supported the ladies to seek and apply for suitable job opportunities online
- Volunteer, Padbury Education Centre, 10/01/14, 11/01/15
- Volunteer, Jelly Beans Day Care, 05/01/14, 06/01/14, Ensured a safe play environment was maintained, Observed and monitored children's play activities, Sanitized toys and play equipment on a regular basis, Teach fundamental skills such as color, shape, number and letter recognition as well as personal hygiene, and social skills., Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Professional Referees
Imelda Bilato, G & S Transport Karratha, Owner, 0438879604
Employability Skills
- Ability to effectively work and contribute in a diverse team environment
- Able to self-manage and complete tasks to the highest standard within given timeframes
- A confident communicator with excellent interpersonal, written and verbal communication skills, including the ability to interact on a range of levels in a variety of settings
- Confidently operate and navigate through Microsoft Windows and various forms of Microsoft Office software
- Always willing to undertake new and challenging tasks allowing myself to gain new skills.
References
- Alana Casella -House Keeping Supervisor, Rottnest ( 0413 046 692)
- Trisha Gallaher -Department of Transport ,Customer Service Operator( 0417 925 347)
Timeline
Bartender
Paramount Nightclub
03.2022 - 06.2022
House Keeping Supervisor
Programmed Rottnest
03.2021 - Current
Billabong Roadhouse
01.2021 - 03.2021
Mighty Quin Bar & Bistro
10.2020 - 01.2021
Bartender
Swan Districts Football Club
08.2020 - Current
Education Assistant
Saint Anthony's Catholic School
07.2020 - 09.2020
Road Roller Operator
WA Limestone
05.2020 - 07.2020
Utility Worker - East Juaradi FiFo
Corestaff
03.2020 - 07.2020
North West Quarries & WA Limestone
08.2019 - 11.2019
Store Assistant
The Jerky Co.
07.2017 - 08.2019
Mentor (Voluntary)
Intellectually Disabled Mentoring
01.2017 - 03.2017
Customer Service Assistant
Bunning's Warehouse
11.2016 - 08.2017
Kitchen Hand/Assistant
Cocoa & Rose Café
05.2016 - 05.2017
Volunteer (School-Based Work Experience)
Padbury Education Centre
10.2014 - 11.2015
Customer Service Assistant
Ben & Jerry's
05.2014 - 04.2016
Volunteer (School-Based Work Experience)
Jelly Beans Day Care
05.2014 - 06.2014
Customer Service Assistant
McDonald's Restaurant
01.2014 - 04.2014
Responsible Service of Alcohol Certificate -
WACE Graduation Certificate -
Ashdale Secondary College
SmartMove Certificate - General Module - Retail
Work Safe WA