Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasey Walker

Narromine,NSW

Summary

With a proven track record at Ibis Hotel, I excel in delivering exceptional customer service and maintaining pristine environments, showcasing my expertise in cleaning and guest relations. My dedication has significantly reduced complaints, underlining my ability to enhance guest satisfaction through meticulous attention to detail and a customer-focused approach.

As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.

Offering can-do attitude and willingness to learn in housekeeping environment. Brings understanding of cleanliness standards and ability to quickly adapt to new cleaning techniques and routines. Ready to use and develop organizational and time management skills in [Desired Position] role.

Friendly and reliable with eye for detail and positive attitude. Understands importance of cleanliness and sanitation. Committed to creating welcoming and spotless environment for guests.

Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Track record of reliable teamwork and flexibility in meeting dynamic needs.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

25
25
years of professional experience

Work History

Housekeeping Room Attendant

Ibis Hotel
02.2024 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.

Care Worker

Australian Unity
06.2020 - 02.2025
  • Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.
  • Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
  • Offered respite care services for family members needing temporary relief while caring for their loved one.
  • Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
  • Monitored and assisted residents through individual service plans.

Housekeeping Room Attendant

Peppercorn Motor Inn
10.2019 - 02.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Care Worker

Ngangana Home Care
06.2014 - 04.2016
  • Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.

Care Worker

Allira Home Care
08.2015 - 10.2015
  • Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.

Laborer

CDEP
11.2001 - 12.2005
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Team Member

Bi-Lo Grocery Store
11.1999 - 07.2000
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Narromine High School
Narromine, NSW

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Customer service-focused
  • Positive attitude
  • Teamwork and collaboration
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cash handling
  • Flexible schedule

Timeline

Housekeeping Room Attendant

Ibis Hotel
02.2024 - Current

Care Worker

Australian Unity
06.2020 - 02.2025

Housekeeping Room Attendant

Peppercorn Motor Inn
10.2019 - 02.2020

Care Worker

Allira Home Care
08.2015 - 10.2015

Care Worker

Ngangana Home Care
06.2014 - 04.2016

Laborer

CDEP
11.2001 - 12.2005

Team Member

Bi-Lo Grocery Store
11.1999 - 07.2000

Narromine High School
Kasey Walker