Summary
Overview
Work History
Education
Skills
Availability
Events
Languages
Timeline
CustomerServiceRepresentative

KASFARIA AZAD

NSW

Summary

Results-oriented Customer Service Representative with a proven track record of consistently delivering exceptional service and effectively resolving customer issues. Possessing strong active listening skills, problem-solving abilities, and adaptability to changing situations, I quickly assess customer needs and provide appropriate solutions. With experience in office management and proficiency in MS Office, I efficiently handle administrative tasks while maintaining high customer satisfaction. Known for excellent written and verbal communication skills, I effectively communicate with customers and colleagues alike.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Gozleme Factory
11.2024 - Current
  • Cooking
  • Serving
  • Taking orders

Customer Service Cashier

HAMZE FRUIT SHOP
10.2024 - 11.2024
  • Cash handling
  • Restocking
  • Store cleaning

Customer Service

SAILOR
04.2024 - 07.2024
  • Providing Service Information
  • Answering customer questions and resolve problems

Customer Service

PRINCE BAZAR
08.2023 - 03.2024
  • Cash handling
  • Providing Service Information
  • Answering customer questions and resolve problems

Warehouse Assistant

SHWAPNO
02.2023 - 07.2023
  • Taking orders
  • Serving foods and drinks in a timely manner
  • Customer Service

Retail Sales Executive

Meena Bazar
07.2022 - 12.2022
  • Picking & Packing

Customer Service

01.2022 - 03.2022
  • Management of Cash & Credit Payments
  • Front of House/Service Experience
  • Taking of orders from customers
  • Answering Phone and taking orders
  • Monitoring inventory

Education

Bachelor - Information Technology

Victoria University
Sydney

Skills

  • Professional Office Management
  • Excellent writing & communication skills
  • MS OFFICE
  • Customer Service
  • Time management
  • Active listening
  • Problem-solving
  • Critical thinking

Availability

5 days a week including weekends

Events

  • Global Healthcare Center, 04/26/24
  • Global Healthcare Center, 04/28/24

Languages

Bengali
Native or Bilingual
English
Full Professional

Timeline

Customer Service Representative

Gozleme Factory
11.2024 - Current

Customer Service Cashier

HAMZE FRUIT SHOP
10.2024 - 11.2024

Customer Service

SAILOR
04.2024 - 07.2024

Customer Service

PRINCE BAZAR
08.2023 - 03.2024

Warehouse Assistant

SHWAPNO
02.2023 - 07.2023

Retail Sales Executive

Meena Bazar
07.2022 - 12.2022

Customer Service

01.2022 - 03.2022

Bachelor - Information Technology

Victoria University
KASFARIA AZAD