Strategic and results-driven Business Analyst with 4+ years of experience in driving process optimization, requirement gathering, and stakeholder engagement. Expertise in healthcare data standards (HL7), SQL-based analytics, and CRM optimization to enhance operational efficiency and business decision-making. Adept at facilitating workshops, writing Epics, Features, and User Stories, and ensuring seamless collaboration between business and technology teams. Proven ability to navigate Software Development Life Cycle (SDLC), quality assurance, and backlog grooming to align product vision with business goals. Passionate about bridging technology and business to create innovative, data-driven solutions that drive digital transformation and revenue growth.