Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Manager Director
E Shopzilla Pty Ltd
04.2021 - Current
Championed change management efforts, successfully guiding the organization through periods of transition and growth.
Increased revenue through strategic business development initiatives and strong client relationships.
Managed company budgets, ensuring financial stability and long-term profitability.
Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
INTERN (Unpaid) - Accounts
William Edmund Plumbing Company
06.2020 - 04.2021
Reconcile and maintain the general ledger, bank statements and chart accounts; Bank reconciliations and ordering stationary; Quotations, invoicing, banking, answering telephones and filing; Accounts payable and receivable, issuing invoices; Entering invoices received, matching dockets; Arranging payment to suppliers; Processing online and credit card payments; Issuing debtor control letters; Weekly payroll, reconciliation of timesheets; Renew business registration and licences; Weekly reconciliation of bank statements.
INTERN (Unpaid) - Accounts
Catholic Canberra & Goulburn
05.2018 - 07.2018
Reconciled and maintained the general ledger, bank statements and chart accounts; Accounts payable and receivable, issuing invoices.
SECURITY OFFICER
Diverse Security Group
06.2014 - 05.2017
Undertook a wide range of activities to secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry; Prevented losses and damages by reporting irregularities; informing violators of policy and procedures; deterring trespassers; Controlled traffic by directing drivers; Contributed to maintain safe and secure environment for customers and employees by patrolling and monitoring premises and personnel; Provided written reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures; Maintained environment by monitoring and setting building and equipment controls; Contributed and played an active part in team goals; Control room operation duties, monitor video surveillance cameras and communication platforms; Ensured lock up procedures, oversaw lock-key functions within the facility; Permit authorised persons to enter premises, monitor entrances and exits; Competently operated CCTV and communication equipment’s; Efficiently execute requirements of physical security policy and emergency response procedures to reduce the risk to staff, visitors, suppliers; Responding promptly to requests for security and emergency assistance and demonstrated abilities to prioritise tasks under pressure; Ensuring safety of staff, by escorting, monitoring, confronting aggressive and volatile situations, attending to early prevention of escalating behaviour; Completing reports on incidents and daily observations; Competently operating CCTV and communication equipment; Ensuring emergency response to fire alarms; Completion of required duties as directed by the team leader; Attended to queries and provided assistance to individuals; Ensured safety of consumers and efficient customer service delivery.
RETAIL MANAGER
7/11 Service Station
04.2013 - 06.2015
Managed the complete operations of the service station by providing a professional and quality service to the clients and maintained the premises with a focus on delivering value-based services and increasing profits; Communicated, assisted and coordinated with suppliers, contractors, and sub-contractors to maintain, and improve operations at the station; Undertook routine daily tasks including checked fuel levels, cleaned equipment, and maintained logbooks; Recorded incidents/issues and provided written reports to management; Provided an excellent customer interaction at the console and processed transactions; Undertook stock assessments and placed weekly orders; Organised shift rosters for staff.
ADMINISTRATION ASSISTANT
Swat Collegeiate Public School
09.2011 - 03.2013
Collected and processed the School Fee at the console; Prepared and maintained chart of Accounts; Provided assistance to new students with admission requests and enrolments; Provided basic computer hardware and software support.
Education
Professional Year of Accounting -
Accountants Resource Centre
12.2018
Income Tax Course -
H&R Block Tax Accountants
12.2018
MYOB -
Accountants Resource Centre
12.2018
Bachelor of Business (Professional Accounting) -
Elite Education Institute
12.2017
Diploma of Management -
Australian Ideal College
12.2014
Skills
Reliable, punctual and self-motivated
Highest level of personal integrity and ethical behaviour
Possess a sound fitness level
Understanding of the needs of people from different ethnic, cultural and lifestyle backgrounds
Possess verbal and written communication skills which are clear and effective
Have a natural ability to influence and negotiate in situations which may be challenging and demonstrate resilience
Flexibility in relation to my availability to work a variety of hours
Have an intuitive nature with a good eye for detail
A strong desire for learning and development
Willing to take the extra step to deliver
Effective communication skills, integrity, flexible approach and a strong work ethic
Motivated, engaging, energetic and dedicated to delivering consistency
A team player and a respectful and professional person who demonstrates a high level of moral values, interpersonal and influencing skills
Ability to work under pressure and in emergency situations
Resilience, an eye for detail and the ability to think on my feet
A commitment to safe work practices and customer service
Able to work independently and as part of a team
Excellent problem solving and analytical skills
Experienced in conflict resolution with a focus on determining a mutual beneficial outcome to all involved parties
Exceptional ability to multi-task and manage fluctuating schedules
Problem solving skills, including the ability to deliver the appropriate outcomes
Staff Training and Development
Operations Management
Cross-functional Team Coordination
References
Abrar Siddique, Accountant, William Edmund Plumbing Company, 0415 636 574
Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)
Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)