Kashif Maqbool
Millennium Hi-Tech Group
14/1 Cowlishaw Street Greenway
6
years of professional experience
Developed strong skills in customer service and sales within fast-paced retail environment, seeking to transition into new field. Demonstrated ability to handle transactions, manage inventory, and assist customers efficiently. Looking to leverage these transferable skills to add value and drive success in different professional setting.
Work History
Security Guard Officer
5 Years 7 Months- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Permitted entry with escort for approved persons into secure locations.
Customer Service Representative
2 Years 1 Month- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Trained new employees on company policies, sales strategies, and merchandise offerings to enhance team performance.
Education
Certificate - Leadership And Management
Master of Science - Information Systems
Skills
Superior Customer Service
Report Writing
Medical Emergency Response
Firearms Expertise
First Aid and CPR Certified
Superb Surveillance Skills
Store maintenance
Product knowledge expertise
Timeline
Security Guard Officer
Millennium Hi-Tech Group
04.2021 - CurrentRead More
Customer Service Representative
Good2Go Convenience Store
10.2018 - 11.2020Read More
Mid City Collège
Certificate from Leadership And Management
Read More
Torrens University Australia
Master of Science from Information Systems
Read More