- Volunteering
- Playing Sports
- Road Trips
- Music
Kashif Shamshad
Wolli Creek,NSW
Summary
Dynamic Processing Operator at Pallion Refinery with proven adaptability and a strong safety record. Skilled in compliance with safety standards and effective team collaboration, I excel in optimizing workflows and ensuring quality assurance. Recognized for problem-solving abilities and maintaining a safe working environment, I consistently contribute to operational success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Processing Operator
Pallion Refinery
02.2022 - Current
- Demonstrated versatility in operating various machines, increasing flexibility within the department.
- Provided backup support for other operators as needed, demonstrating adaptability within a dynamic work environment.
- Complied with all regulatory requirements, contributing to a strong safety record for the facility.
- Communicated effectively with supervisors and colleagues, fostering a positive work environment conducive to teamwork and productivity.
- Ensured safe working environment by adhering to established safety procedures and guidelines.
- Reported to shift supervisor on production status, problems and deviations.
- Collaborated with team members to optimize workflow and achieve overall operational goals.
- Coordinated closely with quality control personnel, ensuring all processed products met company standards before shipping.
Uber Partner Driver
Uber
2017 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Built rapport with passengers through friendly conversation and attentive listening.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
Customer Service Delivery Team Member
Organic Doorstep
06.2021 - 02.2022
- Provided exceptional customer support by utilizing active listening skills and empathy to understand customer needs fully.
- Successfully managed challenging situations while maintaining a calm demeanor, exemplifying the company''s dedication to excellent service.
- Kept accurate log of daily deliveries and pick-ups.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Protected people and equipment from hazardous materials by using correct procedures.
Information Technology Support Specialist
Australian College of Professions & Dropwash APP
09.2018 - 04.2019
- Installed, configured and maintained computer systems and network connections.
- Researched and identified solutions to technical problems.
- Created user accounts and assigned permissions.
- Tested new software and hardware prior to deployment.
- Diagnosed and troubleshot hardware, software and network issues.
- Monitored system performance to identify potential issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Supported business continuity with the development of comprehensive backup strategies to protect critical data from loss or corruption.
- Demonstrated versatility through supporting various hardware devices, software applications, and operating systems in a rapidly changing IT environment.
- Helped streamline repair processes and update procedures for support action consistency.
- Developed and implemented preventive maintenance procedures.
Heavy Vehicle Driver
JML Civil Works
2016 - 2017
- Demonstrated adaptability when faced with unexpected route changes or traffic delays, ensuring timely deliveries despite setbacks.
- Contributed to a positive work environment by fostering teamwork among fellow drivers and support staff members.
- Assisted in warehouse operations as needed for efficient loading/unloading processes or inventory management tasks.
- Assisted in training new drivers on company policies, safety procedures, and efficient driving techniques.
- Maintained compliance with local, state, federal regulations regarding commercial vehicle operation at all times.
- Reduced fuel consumption by optimizing driving techniques and monitoring vehicle performance.
- Coordinated with dispatchers to ensure accurate communication of pick-ups, deliveries, and scheduling changes.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
Program Coordinator
Pakistan Institute of Management
07.2007 - 01.2009
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
- Monitored programming schedules, conformance to guidelines and quality.
Education
Certificate II - Automotive
TAFE
Granville, NSW01-2021
Diploma - Business Management
Strathfield College
Strathfield, NSW 01-2012
Diploma - Business Administration
Strathfield College
Strathfield, NSW 01-2010
Diploma in Associate Engineering - Textiles, Dyeing And Printing
Institute of Textile Technology And Management
Karachi, Pakistan01-2007
Diploma - System Hardware And Networking
Al-Fida Institute
Karachi, Pakistan 01-2003
Skills
- Flexibility in dynamic environments
- Safety regulation adherence
- Safe chemical handling
- SOP implementation
- Problem-solving and maintenance
- Compliance with safety standards
- Manual handling expertise
- Experienced in equipment safety protocols
- Effective team collaboration
- Analytical problem-solving
- Skilled in simultaneous task execution
- Quality assurance
Certification
First Aid Certification
Security License
Forklift License
Heavy vehicle drivers license
Interests
Timeline
Processing Operator
Pallion Refinery
02.2022 - Current
Customer Service Delivery Team Member
Organic Doorstep
06.2021 - 02.2022
Information Technology Support Specialist
Australian College of Professions & Dropwash APP
09.2018 - 04.2019
Program Coordinator
Pakistan Institute of Management
07.2007 - 01.2009
Uber Partner Driver
Uber
2017 - Current
Heavy Vehicle Driver
JML Civil Works
2016 - 2017
Certificate II - Automotive
TAFE
Diploma - Business Management
Strathfield College
Diploma - Business Administration
Strathfield College
Diploma in Associate Engineering - Textiles, Dyeing And Printing
Institute of Textile Technology And Management
Diploma - System Hardware And Networking
Al-Fida Institute
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